Publication Agent

Publication Agent
Lisboa
Lisboa, Lisboa, Portugal

Main Tasks:

Investigating Issues:

• Investigate the root cause of publication issues and provide solutions or escalate as necessary, ensuring
  - up until resolution.
• Investigations will span multiple platforms and involve transversal collaboration, requiring the use of tools such as SQL, Excel, Splunk, Camunda, Jira, Dynatrace, proprietary market data software, Ubix, and Bloomberg.
• Supporting CInergy Application: Provide user support throughout the entire lifecycle of an index, ensuring proper configurations across the necessary systems for index calculation or publication.
• Workflow Management: Oversee workflow systems, ensuring that all workflows run on time daily, manage workflow incidents, and collaborate with development teams to improve workflow monitoring.

Technical Skills: Technical Proficiency:

• Advanced knowledge of tools like SQL, REST, JSON, Spring Boot, Excel, Python, financial market data, and database management systems.
• Strong analytical skills to troubleshoot technical issues related to servers, connectivity, and scripts.

Problem-Solving Abilities:

• Capable of quickly identifying and analyzing the root cause of complex problems, whether they are external, technical, or internal.
• Proven experience in delivering solutions in a
  - paced environment with tight deadlines.