QA Lead (f/m/div)

Job Description

Are you passionate about shaping the future of quality assurance and driving innovation across teams? As a QA Lead, you’ll lead our quality assurance strategy, mentor a
- performing team, and ensure our Customer Experience Platforms deliver exceptional quality, security, and performance. Your expertise will be instrumental in defining scalable testing practices, fostering a culture of continuous improvement, and embedding quality into every phase of our delivery lifecycle.

Responsibilities

• Define the CXP-wide QA strategy, standards, and policies across all types of testing and delivery streams.
• Lead, grow, and mentor a distributed QA function, managing QA managers and engineers across domains, while promoting a culture of quality, continuous improvement, and innovation in testing practices.
• Allocate QA capacity across initiatives, ensuring the right mix of skills, seniority, and domain knowledge.
• Build and evolve reusable frameworks for test planning, automation, performance testing, and
  - based QA.
• Ensure QA is embedded in all delivery phases with clearly defined roles, test gates, and escalation protocols.
• Define and oversee the implementation of standardized QA tooling, frameworks, and automation pipelines.
• Facilitate the QA community of practice, ensuring consistency of approaches and peer learning across teams.

Your Profile

• Proven experience of 3+ years as a Test Manager in digital programs, with a strong track record of successfully managing complex projects.
• Expertise in Agile delivery and full project lifecycle management, ensuring seamless integration of QA processes throughout all stages.
• Strong capabilities in test governance, planning, and team leadership, effectively guiding teams to achieve
  - quality outcomes.
• Proficiency in test tooling and defect management, utilizing tools to enhance testing efficiency and accuracy.
• Outstanding communication skills, with the ability to engage both technical and non‑technical stakeholders, ensuring clear and effective collaboration.
• Experience in leading, mentoring, and developing QA teams within fast‑paced environments, fostering growth and excellence.
• Demonstrated experience as a QA/Test Lead in complex digital transformation or
  - level software projects, showcasing your ability to handle
  - scale initiatives.
• Advanced knowledge of automated testing tools such as Selenium and Playwright, enabling the implementation of efficient test automation strategies.
• Hands‑on experience in performance and load testing using specialized tools, ensuring system reliability and scalability.
• Understanding of CI/CD pipelines and integrating testing into Agile development workflows, promoting a smooth and efficient development process.

Application

Please send us your CV in English.

Contact: Federica Fiore, Linked
In

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