Quality Analyst Danish Speaker | Lisbon, Portugal

We are looking for a Danish-speaking Quality Analyst to join our international team in Lisbon!

If youre
- oriented, fluent in Danish, and eager to grow your career in a global environment this is your chance.

Role

As a Quality Analyst, you will evaluate customer interactions, ensure service excellence, and support continuous improvement across operations.

Responsibilities

• Monitor and assess the quality of customer interactions
• Provide actionable feedback to enhance performance
• Identify process gaps and suggest improvements
• Maintain documentation and reporting accuracy
• Collaborate with training and operations teams

Requirements

• Native or fluent in Danish, and good command of English (B2+)
• Strong analytical and communication skills
• Detail-oriented, proactive, and adaptable
• Previous experience in a QA or customer support environment is an advantage

Conditions

• On-site role (company shuttle or transport allowance)
• Base salary 1650 + Meal allowance 9. 13/day
• Health insurance from Day 1
• Monday
  Friday, 9AM6PM
• Full training provided