Quality Analyst Finnish Speaker | Lisbon, Portugal

Overview

We are hiring a Finnish-speaking Quality Analyst for an exciting opportunity in Lisbon!

Role

You will ensure service quality and compliance while supporting process optimization in a
- paced environment.

Responsibilities

• Evaluate service interactions and process accuracy
• Deliver feedback and identify training needs
• Support continuous improvement projects
• Maintain and share quality reports
• Partner with internal teams for process excellence

Requirements

• Native/fluent Finnish and good English communication
• Keen eye for detail and
  - solving ability
• Experience in QA, customer service, or BPO is a plus
• Good analytical and documentation skills

Conditions

• On-site work (company transport or allowance)
• Base salary 1650 + 9. 13 meal/day
• Health insurance from Day 1
• Monday-Friday, 9-18
• Training provided