Quality Analyst (German, Finnish, Norwegian, Danish) Lisboa

Quality Analyst (German, Finnish, Norwegian, Danish)
Lisboa
Lisboa, Lisboa, Portugal

Our client, a global leading IT company, is recruiting for a Quality Analyst to join their business in Portugal.

Position Title:

Quality Analyst

Position Type

1 year FTE

Start Date:

ASAP

Location:

Lisbon, Portugal

Contact:

Hemavathi M | +49 (0)

About the Role

• As a Quality Analyst, you will need to identify and rate various types of content (audio, video, text, and photos) as per the defined policies and guidelines.
• Regularly monitor and evaluate the performance of Ads campaigns to identify areas for improvement.
• The responsibility includes review and rating user generated content in the Ads environment, providing written explanation, along with ensuring that it adheres to the client provided guidelines.

Roles and Responsibilities

• Evaluate and rate various content types, including audio, video, text, and photos ranging from normal to mildly egregious content
• Assess Ads content for accuracy, factuality, relevance, precision quality, helpfulness and alignment with policies and guidelines
• Oversee the quality assurance process for all digital marketing campaigns, ensuring they meet the company's standards and client expectations
• Rate and provide clear reasoning while ensuring adherence to guidelines
• Ensure consistency in rating decisions
• Participate in internal training
• Attend calibration sessions/calls
• Supporting other projects outside of your core project, as and when required,
• Re-writing prompts or responses

Skills Requirements & Qualifications

• Native Language
• University Degree (preferred) with 1-2 years of relevant work experience in either Ads moderation or content moderation
• Basic level computer handling skills (along with a typing speed of 25-30 words per minute)
• Comfortable with G suite, especially Google Sheets
• Excellent in verbal & writing skills with the ability to present reasoning in a clear, concise, and logical manner
• Knowledge of established guidelines and best practices for content moderation.
• Experience in evaluating and comparing content from different sources.
• Detail oriented, rigorous, analytical skills to assess content factuality, relevance, and alignment with user intent.
• Research skills to evaluate content accuracy and identify trustworthy sources.
• Critical thinking skills to identify biases, inconsistencies, and limitations
• Attention to detail to review content as per ethical/legal standards.

Language requirement

• German
• Norwegian
• Danish
• Finnish