Quality Analyst Norwegian Speaker | Lisbon, Portugal

Quality Analyst Norwegian Speaker | Lisbon, Portugal

Join to apply for the Quality Analyst Norwegian Speaker | Lisbon, Portugal role at The Lemon Consulting.

Exciting opportunity for a Norwegian-speaking Quality Analyst to join our
- focused Lisbon operations! You'll monitor customer interactions, uphold service standards, and guide improvements to ensure excellence in performance.

Responsibilities

• Analyze customer communication for quality and accuracy.
• Provide coaching and performance support.
• Identify recurring issues and propose solutions.
• Collaborate with operational teams for alignment.
• Document evaluations and insights.

Requirements

• Native/fluent Norwegian, strong English (B2+).
• Excellent listening and analytical skills.
• Strong sense of ownership and initiative.
• Previous QA or BPO experience desirable.

Conditions

• On-site (shuttle/transport allowance provided).
• Base salary €1, 650 + €9. 13/day meal allowance.
• Health insurance (since Day 1).
• Monday‑Friday (9 AM‑6 PM).
• Training included.

Additional Information

Seniority level: Not Applicable.

Employment type: Full‑time.

Job function: Quality Assurance.

Industry: Operations Consulting.

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