Quality Assurance Manager Lisboa

Quality Assurance Manager
Lisboa
Lisboa, Lisboa, Portugal

Overview

Quality Assurance Manager role at Sidul Açúcares. Direct Report to the Quality Technical Manager, this role ensures the maintenance of Quality & Food Safety Management Systems and corporate requirements.

Responsibilities

• Supports the maintenance of Quality & Food Safety Management Systems.
• Supports the determination of the department needs and supports the development of plans & solution implementation.
• Supports third party and Customer audits.
• Acts as deputy to the Quality Technical Manager, supporting the
  - making in their absence, and ensuring continuity of quality and food safety operations.
• Coordinates and supports the daily activities of two Quality Technologists, ensuring alignment with departmental objectives, providing guidance, and fostering their development and performance.
• Supports the maintenance and continuous improvement of the HACCP system, in alignment with ASR Group policies, Codex Alimentarius principles, applicable legislation, and IFS Food Standard requirements. Ensures the plan is up to date, validated, and effectively implemented, with risk assessments reviewed and updated whenever there are modifications and new projects. Coordinates the food defence plan, ensuring threat assessments, access controls, and emergency procedures are in place and tested annually.
• Ensures the maintenance and continuous improvement of the document control system, guaranteeing that all procedures and records are accurate, up to date, traceable, and readily accessible. Ensures full compliance with IFS requirements and ASR corporate documentation policies.
• Coordinate the internal audit program, including planning and scheduling audits across all departments and processes, assigning qualified and independent auditors, and ensuring that audits are conducted in a timely manner. Also includes managing findings and reporting results.
• Ensure the effective management and
  - up of all
  - conformities resulting from internal and external audits, internal incidents, customer complaints, and other relevant sources. This includes coordinating and conducting
  - up meetings with area managers to monitor the implementation of defined corrective actions, verifying their effectiveness, and ensuring timely closure within agreed deadlines. Maintain updated records of all actions and escalate delays or critical issues to senior management, when necessary, in alignment with IFS Food Standard requirements and ASR Group policies.
• Develops and delivers training and orientation materials about HACCP, Quality and Food Safety topics (GMPs, product control, etc. ).
• Lead the continuous improvement of the food safety culture program, ensuring measurable objectives are defined, communicated, and reviewed annually.
• Participate in or lead continuous improvement initiatives.

Work Experience

• Minimum of 3-year effective management experience on food safety and quality systems.

Essential Capabilities (knowledge, Skills, Abilities And Personal Attributes)

• Technical Knowledge: Proven professional experience and
  - depth knowledge of Quality and Food Safety Management Systems (e. g. , HACCP, IFS, Codex Alimentarius).
• Communication Skills: Excellent verbal and written communication skills in Portuguese and English, with the ability to clearly convey technical information and training content to diverse audiences.
• Leadership & Influence: Demonstrated ability to lead initiatives, coordinate
  - functional teams.
• Organizational Skills: Strong planning and time management skills, with the ability to manage multiple priorities and meet deadlines.
• Team Collaboration: Ability to work collaboratively with different departments, fostering a culture of quality, safety, sustainability and continuous improvement.
• Analytical Skills: Strong ability to assess risks, analyze root causes, and implement effective corrective and preventive actions. Ability to use data insights to support
  - making and drive continuous improvement. Comfortable working with digital tools and systems to monitor performance.

Education Requirements

• Chemical, Food engineering or any Science university degree. (preferential)
• Preference with Audit certifications.
• Preference with Trainer certification.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Quality Assurance

Industries

• Food and Beverage Services
• Food and Beverage Manufacturing
• Manufacturing