Quality Business Partner Porto

Join to apply for the Quality Business Partner role at Critical Software

At Critical Software we truly believe that our people are what makes us what we are. At the heart of everything we do are our diverse and talented individuals, pushing the boundaries of what is possible. Working at Critical is more than a career choice – it’s a community with a strong sense of purpose, values, and togetherness. Our engineering excellence ensures that we are a trusted partner to leading companies in markets such as automotive, railway, medical systems, and many more. We are always on the lookout for bright and ambitious individuals to join us.

What we expect from you?

• Embedding quality practices tailored to project realities and business goals into the business division you support
• Monitoring project quality through regular check‑ups and proactive risk identification
• Collaborating with division leadership to align quality strategies with business objectives
• Supporting project reviews and PMO efforts, helping assess project health from a quality perspective
• Ensuring audit readiness and supporting internal/external audits and compliance initiatives (e. g. , ISO, CMMI, EN9100)
• Driving continuous improvement, helping teams identify and implement smarter ways of working
• Analyzing customer satisfaction and complaints, and contributing to corrective and preventive actions
• Coaching and supporting QA engineers, ensuring their contribution adds clear value to project teams
• Delivering quality training and raising awareness in a pragmatic and engaging way
• Contributing to the evolution of the IMS, with feedback from real project and business experience

What makes you a good candidate for this role?

• Solid understanding of quality standards (e. g. , ISO 9001, EN 9100, CMMI)
• Experience working in project environments (software, engineering, or technology‑based)
• Strong communication and interpersonal skills – able to influence without authority
• Analytical skills to interpret quality data and translate it into meaningful action
• Proactive, self‑driven mindset with the ability to manage multiple priorities
• A collaborative attitude with the ability to build trust and credibility across teams

What can you expect from us?

This is not just another quality role; it’s an opportunity to become a key player in a company that blends technical excellence with real‑world impact. At Critical Software, quality is a strategic function that drives how we work, grow, and deliver for clients shaping the future in aerospace, defense, finance, or energy.

By stepping into this role, you’ll gain

• Visibility across the organization, working directly with division leadership and project teams
• Real influence on outcomes, not just oversight or compliance reporting
• A voice in strategic decisions, as you help align quality with business success
• Opportunities to grow, surrounded by a team that values learning, innovation, and continuous improvement
• A modern, forward‑thinking environment where AI, agility, and smart quality are real, not buzzwords

Referrals increase your chances of interviewing at Critical Software by 2x.

By applying to a position at Critical Software, you are deemed to have accepted our Privacy Policy.

Seniority level: Mid‑Senior level

Employment type: Full‑time

Job function: Business Development and Sales

Critical Software is proud to be a Benefit Corporation. A Benefit Corporation differs from a standard corporation (C‑Corporation): it is a for‑profit business entity, legally defined in the US and other jurisdictions, whose goals include a positive impact on society, workers, the community, and the environment, in addition to profit.

We are an equal opportunity workplace and are committed to allowing candidates with disabilities or neurodevelopmental conditions to prove their competencies to their full potential. We are willing to remove barriers that may prevent you from demonstrating that you are the right candidate for this role, so please let us know if you need any adjustment in your recruitment process.