Quality Project Manager Coimbra

Quality Project Manager
Coimbra
Coimbra, Coimbra District, Portugal

We are now looking for a Quality Project for Airbus GBS.

Join quality as Customer Services Quality Manager for Flight Hours Services (FHS) and be a key player in Customer Services transformation journey.

The main tasks and responsibilities will include:

• Leads or facilitates the resolution of complex / repetitive quality issues using problem solving methods.
• Drumbeats actions launched from Particular Problem Solving, and from FHS process and Warehouse surveillance findings.
• Analyses these actions, identifies clusters and launches/supports improvement projects with the business.
• Supports improvement of FHS Quality way of working (including Toulouse, Singapore, New Delhi and Bangalore).
• Contributes to guarantee the adherence of FHS deliverables to applicable regulatory & contractual requirements to ensure Right First Time and Customer Satisfaction.
• Contributes to maintain a solid FHS Quality Management System, in close coordination with international local Quality Teams.
• Leads or supports quality continuous improvements projects in the frame of FHS transformation.
• Analyses, integrates and provides quantitative and qualitative data to support discussions and decision making at Programme or Project Management level.
• Supports FHS Quality Risk and Opportunities management.
• Supports performance monitoring: updates FHS Quality KPI, reports and identifies room for improvement.

Requirements

• 2 to 3 years of experience in project and portfolio management knowledge (scope, organization, cost, schedule).
• Problem solving mindset.
• Ability to facilitate improvement workshops.
• Ability to work in a
  - cultural environment and multifunctional team.
• Stakeholder management, listening, negotiation, conflict management, change management and communication skills.
• Autonomous, rigorous and reliable way of working.
• Service and
  - solving oriented behavior.
• English: advanced level.

What’s in it for you (benefits)

• Diverse career opportunities within Airbus European core countries or in other regions around the world.
• A hybrid working model, allowing you to combine onsite and offsite work.
• A modern office, well connected to public transportation.
• A motivated and fun crew to grow and build and shape the GBS together.
• An intense and exciting onboarding experience.

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company: Airbus Portugal SA

Employment Type: Permanent

Experience Level: Entry Level

Job Family: Programme & Project Management