Recém Formado - IT Analyst Setúbal

Recém Formado - IT Analyst
Setúbal
Setúbal, Setubal, Portugal

Role context:

• Ensure proper
  - up of production requests and service availability.
• Manage activities related to application support, liaising with infrastructure teams (Servers, Storage, Network, Middleware, Monitoring tools, Automation, etc. ).
• Collaborate closely with operational and technical teams.

Main tasks:

• Resolving incidents;
• Answering user requests;
• Monitoring production environments;
• Developing a good understanding of existing applications (functional and technical);
• Promoting a continuous improvement mindset – automation and process optimization.

Language skills:

• English – Good written and spoken English (candidate must be able to conduct the interview in English).

Soft skills:

• Strong communication skills;
• Ability to work in a
  - paced, global environment;
• Ability to efficiently manage different priorities;
• Interest in learning functional, technical areas, and production models;
• Creative and proactive mindset, capable of suggesting process improvements;
• Dynamic, adaptable, and resilient;
• Strong team player, flexible and collaborative;
• Prepared to understand business requirements and technical environments.

Hard skills:

• Reporting and presentation skills;
• Agile framework mindset.

Technical skills:

• Recent graduates (up to 3 years of experience);
• Linux/Unix – Expert;
• SQL – Expert;
• ITIL – Practice;
• Observability/Monitoring tools – Practice;
• Ansible – Practice.