Receptionist (f/m/d) Albufeira

The newly renovated Hapimag Resort Albufeira in Portugal is just a few steps from the sandy beach and a 10-minute drive from the city of Albufeira, on the Algarve. It features 213 holiday apartments, a restaurant, a bar, an indoor pool, a sauna, an outdoor pool, and various sports facilities.

Are you the
- minded,
- oriented, and simply excellent personality who wants to enrich our reception team? If you want to inspire our guests with dedication and a smile, then we are looking for exactly you as a Receptionist for our resort!

What you can expect

• Guest Reception and Support: Friendly welcome and
  - in, providing information about the resort and its surroundings, handling inquiries and complaints.
• Administration and Organization: Managing reservations and bookings, coordinating with other departments, maintaining and updating the guest database.
• Communication: Professional and accurate communication by phone, email, and in person, forwarding messages and calls, assisting with the creation and distribution of informational materials for guests.
• Financial Tasks: Processing payments and invoices, cash management and accounting, assisting with the management of reservation accounts, daily closing.
• Representing the Night Auditor during their absence.

What you bring along

• Completed training in the hotel industry or comparable qualification.
• Several years of professional experience in the reception area.
• Excellent German and English skills, as well as good Portuguese skills.
• Friendly and professional demeanor.
• High service orientation and enjoyment of working with people.
• Good organizational skills and the ability to manage multiple tasks simultaneously.
• Reliability and a sense of responsibility.
• Team spirit and a positive attitude.

What we offer

• Very competitive salary and company benefits.
• Excellent training and development opportunities.
• Free accommodation if required.
• Enjoy two weeks of vacation without point deduction at a Hapimag Resort of your choice.
• Benefit from attractive special conditions for stays at all Hapimag-owned resorts worldwide.

Have we piqued your interest and are you ready to support us with your enthusiasm? Then we look forward to hearing from you and receiving your complete application documents via email to: andres. moreno@hapimag.com

About Hapimag: As pioneers of the sharing economy, we are a team of over 1, 800 people and approximately 120, 000 members. Our common goal: a
- quality and sustainable vacation experience. Together, we use 56 different vacation resorts in popular destinations across Europe – by the sea, in the mountains, or in cities. Why? Because we want to vacation in a relaxed and responsible way.