Receptionist (m/f/d) Lisboa

Receptionist (m/f/d)
Lisboa
Lisboa, Lisboa, Portugal

Be the key to excellent customer service in our Portuguese market! Join our team as a Portuguese and English-speaking Receptionist and create memorable customer experiences. Bem-vindo to a role where positive interactions begin with a Portuguese 'Olá!'

How you’ll be hosting with heart:

You take care of guests onsite but mainly handle inquiries in our ticketing system across all markets, staying in close contact with our Guest Relations Managers to present the best solution for each guest regardless of the situation.

You have a watchful eye and open ear for guest feedback and can find creative solutions to problems.

You provide our guests with a great limehome experience by responding to their individual needs regarding reservations and services, providing relevant information, and adding a personal touch during interactions.

You ensure efficient
- in and
- out processes, as well as smooth payments and billing.

You identify pain points and potential improvements in daily operations and proactively suggest solutions.

You maintain a clean and professional front desk at all times.

What you need to aim for:

You have a passion for communication and attending to guests' needs.

You communicate fluently in Portuguese and English; additional languages like Spanish, German, and French are highly valued.

You have at least 1. 5 years of experience in hotel front desk or reception roles.

You are passionate about customer service and remain calm even in stressful situations.

You fully support limehome's concept and vision and work diligently to achieve our goals.

You are flexible with working in rotating shifts and during weekends.

Previous experience in hospitality or retail is highly valued.

Why stay with us:

Competitive Salary: A salary that supports your life in Lisbon plus a daily meal allowance.

One team: A great team spirit with regular lunches, events, feedback sessions, and ongoing support.

Limitless learning: Opportunities to choose external development programs to reach your full potential, with no budget limits.

Sabbatical: After 1. 5 years, enjoy a 3-month sabbatical to travel, spend time with loved ones, or volunteer.

Additional benefits: Focus on mental wellbeing (Nilo. health), staycations in limehomes, and more. Join us and discover all benefits!

Patricia looks forward to receiving your application in English or Portuguese.

Who we are:

limehome is a digital hotel concept focused on designing a convenient and comfortable guest experience through a
- first approach. With our Tech DNA and fully digital guest journey, we aim to be the first choice in travel for everyone, everywhere. We offer
- quality suites in over 142 locations across 12 European countries.