Relationship Officer for Payment Service Provider

Join to apply for the Relationship Officer for Payment Service Provider role at BNP Paribas CIB.

Responsibilities

• Manage relationships with Payment Service Providers (PSPs) for
  - resident accounts across EMEA.
• Onboard PSPs across EMEA, taking responsibility for KYC, compliance, account opening, underlying contractual agreement and credit risk process where applicable.
• Manage client and internal stakeholders, including head office and local legal, compliance operational teams and credit teams where applicable.
• Support Relationship Managers covering the global relationship in strategic dialogue with PSPs, especially for Cash Management and related services.
• Participate in screening and prioritization of PSP targets & opportunities.
• Maintain knowledge of regulatory framework governing PSPs and internal control framework at BNP Paribas.
• Contribute to and join client pitches and discussions.
• Define CIB strategy for PSPs in EMEA with Growth Capital & Solutions Team.
• Propose process and set‑up improvements, contributing to best practices in line with BNP Paribas standards.
• Ensure coordination with Cash Management stakeholders dedicated to PSP business development.
• Coordinate with local Coverage and support function teams to manage smooth migration of
  - resident accounts from local to the hub.
• Provide visibility on revenue generation of
  - resident accounts activity.

Profile and Skills to Success

• Bachelor’s degree in Economics, Finance or Accounting.
• Excellent communication skills and fluency in English (oral and written).
• At least 5 years of experience within a bank, financial institution or a PSP in relationship management, coverage, cash management of payment companies or NBFIs.
• Knowledge of payment industry dynamics.
• Entrepreneurial mindset with results‑driven approach.
• Ability to manage a project with a solution‑oriented approach.
• Experience working across multiple countries and cultures.

Benefits

• Leading banking institution in the EU with extensive international reach.
• Presence in Portugal with 8, 700 employees and 11 excellence centres.
• International reach with integrated support across Group entities.
• Core operating divisions: Retail Banking, Investment & Protection Services, Corporate & Institutional Banking.
• Commitment to diversity and inclusion: equal opportunity, anti‑discrimination, inclusive culture.
• Work/life balance focus with culture of integration between work and rest.
• Remote working conditions under Smart Working framework; flexible hybrid arrangements; equipment allowance and partnership discounts.

Only applications submitted in English are considered. In case you are selected, additional documentation will be requested to support the hiring process.

Referral increases your chances of interviewing at BNP Paribas CIB by 2x.

Seniority level

Not Applicable

Employment type

Full‑time

Job function

Finance and Sales

Industries

Banking and Financial Services

BNP Paribas is an equal opportunity employer and actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy.