Relocation Support- French Customer Advisor
Key Responsibilities
- Respond promptly and professionally to customer inquiries via phone, email, and chat.
- Assist customers with
- related questions, order issues, and technical concerns. - Escalate complex cases to the appropriate team for further resolution.
- Ensure customer satisfaction by offering clear, accurate, and effective solutions.
- Record and document customer interactions and outcomes in the CRM system.
Qualifications
- Fluency in French (C2 level) with strong communication skills in English (B2 level or higher).
- Excellent
- solving skills and a keen attention to detail. - Flexibility to work in rotational shifts, including weekends and public holidays.
- No prior experience required – open to
- level candidates. - Ability to work
- site in Lisbon.
What We Offer
- Competitive salary and benefits package.
- Private health insurance.
- Comprehensive training to ensure your success in the role.
- A collaborative and supportive work environment.
- Opportunities for career development and progression within the company.
Work Schedule
- Monday to Friday: 08:00 AM to 08:00 PM (rotational shifts).
- Saturday and Sunday: 08:00 AM to 05:00 PM (rotational shifts).
- Days Off: 2 rotational days off each week.
- Informações detalhadas sobre a oferta de emprego
Empresa: Cross Border Talents Localização: Lisboa
Lisboa, Lisboa, PortugalPublicado: 7. 6. 2025
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