Remote Bol.Com Client Service In Portugal (Flemish/Dutch Speaker) Lisboa

Remote Bol.Com Client Service In Portugal (Flemish/Dutch Speaker)
Lisboa
Lisboa, Lisboa, Portugal

Do you love online shopping, and do you value high quality customer service? Then this job for Bol. Com might be your cup of tea! This job offers you to work for one of the leading web shops for a variety of products like books, toys and electronics. Whether you are looking for a new challenge to take on or just experience life abroad, with us you surely will find what you're looking for. Your responsibilities and impact as Client Service will be:

• Providing professional customer service solutions to customers over the phone and emails

• Assisting customers with their inquiries and issues by offering the right answers and solutions

• Being
  - oriented and assuring client satisfaction and a high level of service quality

• Answering incoming queries from customers

• Being a team player and participate in the success of the team and project

• You are a native Dutch speaker

• You have a business proficiency level of English

• You are looking for a job opportunity abroad

• You are motivated and committed to your work

• You have excellent communication and listening skills

• You are a team player and you are willing to work with many other nationalities

• Type of contract: a
  - term fixed term contract, renewable every year

• Remote work from anywhere in Portugal mainland

• Working hours: full time (40h/week)

• Monday to Friday, availability to work between 7am - 10pm, 8 hours a day (plus one hour for lunch/dinner), on a rotational schedule

Salary conditions (*) – 2 options:

• Including free accommodation (shared flat, all bills included): 1040€ gross/month

• Excluding accommodation: 1298€ gross/month

For international candidates:

• Reimbursement of your initial flight expenses after 3 months

• Help in paperwork, opening