Remote Customer Care with a Gadgets Technology Corporation Lisboa

Remote Customer Care with a Gadgets Technology Corporation
Lisboa
Lisboa, Lisboa, Portugal

Remote Customer Care with Gadgets Technology Corporation (French Language)

Work remotely from anywhere in Greece! You must be located in Greece.

Salary: EUR 1, 250 per month gross plus bonuses.

As a French-Speaking Customer Care Representative, your role is to provide exceptional service to users. You will represent a
- known tech company, assisting customers via phone, chat, and email by resolving inquiries, offering product support, and enhancing customer satisfaction.

Key Responsibilities

• Provide excellent support to French-speaking customers across multiple channels (calls, emails, chat).
• Assist with general inquiries, product features, technical troubleshooting, and account issues.
• Guide users through products like i
  Phones, i
  Pads, Mac
  Books, and i
  Cloud.
• Maintain high customer satisfaction with timely, accurate, and empathetic support.
• Escalate complex issues appropriately while owning the customer experience.

What We Are Looking For

• Fluent in French (C2) and proficient in English (B2 or higher).
• Strong communication and
  - solving skills.
• Ability to work remotely with good
  - discipline and time management.
• Tech-savvy with an interest in technology.
• Previous customer service or tech support experience is a plus.
• Currently residing in Portugal or willing to relocate.

What We Offer

• Remote work flexibility within Portugal.
• Competitive salary with performance bonuses.
• Paid training and ongoing development.
• Health insurance after 6 months.
• Access to wellness and integration programs.
• A multicultural, inclusive environment with growth opportunities.

Join us and enjoy Portugal's sun, sea, and vibrant international work environment.