Remote Customer Service Representative French Market Porto

Overview

Join to apply for the Remote Customer Service Representative French Market role at Savior Artigos Texteis Lda.

Location: Porto, Portugal (Remote). Start Date: 25 September 2025. Working Schedule: Rotating shifts.

Job details

• Job Title: Customer Service Representative French Market
• Location: Porto, Portugal (Remote)
• Start Date: 25 September 2025
• Working Schedule: Rotating shifts

Responsibilities

• Handle customer inquiries via phone, email, and chat in French.
• Provide professional, accurate, and timely solutions to customer needs.
• Maintain a
  - first approach while resolving complaints and issues.
• Work collaboratively with internal teams to ensure a seamless support experience.

Requirements

• Fluency in French (C1 level)
• Good English communication skills (B1/B2)
• Previous customer service experience is an advantage
• Strong
  - solving and communication skills
• Ability to work rotational shifts, including weekends

Salary & Benefits

• Base Salary: 1000 gross x 14 months
• Performance Bonus: 50 gross x 12 months

Employment details

• Employment type: Full-time
• Seniority level: Not Applicable
• Job function: Other
• Industries: Textile Manufacturing

How to apply

Apply now by sending your CV in English to amanda. kiss@cbtalents. org