Remote Customer Service Representative German Market Braga

Overview

Job Title: Customer Service Representative German Market

Location: Remote within Portugal (based in Braga project)

Start Date: 2 October 2025

Working Schedule

• Monday to Friday: 07:00 - 20:00 (rotational shifts)
• Saturday: 08:00 - 16:00
• Sunday: 08:00 - 17:00
• 2 rotational days off

Salary & Benefits

• Base Salary: 1030 gross x 14 months
• Performance Bonus: 120 gross x 12 months
• Position Bonus (Braga): 30 gross x 12 months
• Meal allowance: 7. 23 per day
• Transport allowance: 20 per month
• Health insurance from day 1 (with small contribution, free after 6 months)

What Youll Do

• Deliver
  - quality customer support for the German market via phone, email, and chat.
• Handle customer inquiries with empathy, accuracy, and professionalism.
• Solve problems efficiently and contribute to a positive customer experience.
• Work remotely while staying connected to a supportive international team.

What Were Looking For

• Fluency in German (C1) + good English (B2).
• Previous experience in customer service is a plus.
• Strong communication skills and
  - solving mindset.
• Ability to work flexible shifts, including weekends.

Apply

Apply now by sending your CV in English to amanda. kiss@cbtalents. org