Remote Customer Support Specialist In Italy Viseu

Remote Customer Support Specialist In Italy
Viseu
Viseu, Viseu District, Portugal

Customer Service Representative Role in Portugal

Our company is seeking a skilled Italian-speaking customer service representative to join our team in Portugal. This
- time role offers a unique opportunity for career growth and development.

This position requires fluency in Italian, both written and spoken, as well as excellent communication and listening skills. The ideal candidate will be proactive,
- motivated, and a great team player with
- solving abilities and a passion for providing exceptional customer service.

Key Responsibilities:

• Provide outstanding customer support via phone and email in Italian
• Build customer loyalty by advising potential customers and ensuring their needs are met
• Manage customer data, including collecting and updating information in the platform
• Process requests efficiently to ensure high customer satisfaction
• Foster brand loyalty by contributing to building strong connections between customers and our partner's brand

What We're Looking For:

• Fluent in Italian (written and spoken)
• Excellent communication and listening skills
• Problem-solving abilities
• Proactive,
  - motivated, and a great team player

Benefits:

• Full-time permanent position with negotiable salary based on experience and client needs
• Competitive salary and
  - based bonuses
• Work from home flexibility while working remotely in Portugal
• Referral bonuses and access to language courses and specialized training

Why Join Us?

- Join a dynamic, multicultural team of amazing colleagues from all over the world

- Diverse development opportunities in a company that fosters career growth and
- term perspectives