Remote Danish Customer Support Representative Braga

Remote Danish Customer Support Representative
Braga
Braga, Braga, Portugal

If you are a native or fluent (C2) Danish speaker,

If you are living in somewhere from Coimbra to Algarve,

If you are willilng to be a part of the most supportive team,

You can apply to this position.

No experience! We are looking for ambitious and motivated people

Location: Remote (from Coimbra to Algarve)

Language Requirement: Native or C2 level Danish

Contract Type: Permanent (3-month probation period)

Work Schedule:

• Monday to Sunday, 07:00 - 19:00 (Rotating Shifts)
• Two rotating days off per week
• Key Responsibilities:
• Respond to customer inquiries via phone, email, and chat, ensuring
  - quality support.
• Provide accurate information about products and services, addressing customer concerns.
• Resolve customer issues promptly, maintaining satisfaction and ensuring positive experiences.
• Update customer records and track feedback to improve service.
• Collaborate with the team to enhance customer service quality and efficiency.
  
  
  

• Fluency in Danish (native or C2 level).
• Strong communication skills, both written and verbal.
• Ability to work flexible hours and rotating shifts, including weekends.
• Strong organizational skills and ability to manage multiple tasks.
• Previous customer service experience is a plus.
  
  
  

• Competitive salary package.
• Full remote work flexibility from Coimbra to the Algarve.
• Training and continuous support to ensure success in your role.
• A supportive and dynamic team environment.