Remote Dutch-Speaking Customer Care Specialist (E-commerce) Lisboa

Remote Dutch-Speaking Customer Care Specialist (E-commerce)
Lisboa
Lisboa, Lisboa, Portugal

Remote Dutch-Speaking Customer Care Specialist (E-commerce)

Job Openings Remote Dutch-Speaking Customer Care Specialist (E-commerce)

About the job Remote Dutch-Speaking Customer Care Specialist (E-commerce)

Are you passionate about delivering outstanding customer service? Join our international team and support one of the leading
- commerce platforms in the Netherlands!

As a Customer Service Representative, you will assist customers with inquiries related to orders, deliveries, payments, and returns. You will also provide product information and support external sellers, ensuring a seamless shopping experience.

Responsibilities:

Respond to customer inquiries via phone and email.

Assist with troubleshooting
- related issues.

Provide detailed product and service information.

Escalate complex cases to the appropriate department.

Who We're Looking For:

Fluent in Dutch (C1 level) and proficient in English (B2 level).

Excellent communication and
- solving skills.

Customer-focused mindset with attention to detail.

EU nationality or valid work permit for Portugal.

Ready to start your next adventure in Portugal? Apply today!

On Offer:

- Fully remote position within Portugal

- Competitive Salary: Includes base salary, meal allowance, and holiday Christmas bonuses.

- Extra payment for working on public holidays and Sundays

- Career Growth: Opportunities for professional development within an international team.

- Health Insurance: Coverage from the first day of employment.

Work Schedule:

40 hours per week, 8-hour shifts.

Rotational shifts between Monday and Sunday, from 07:00 to 23:00.