REMOTE FRENCH CUSTOMER SUPPORT IN PORTUGAL

Key Responsibilities

• Provide outstanding customer support to resolve inquiries and issues efficiently.
• Assist customers via multiple channels, including phone, email, and chat.
• Deliver accurate information regarding products and services.
• Handle complaints and escalate issues when necessary.
• Maintain a professional and empathetic attitude towards customers at all times.

Requirements

• Previous experience in customer service (mandatory).
• Experience in the tourism industry is a plus but not required.
• Fluency in French (spoken and written).
• Candidates must already reside in Portugal (North to South).
• Candidates cannot have previously worked for this client in another BPO.

What We Offer

• Fully remote work opportunity.
• Comprehensive training and ongoing support.
• Dynamic and inclusive work environment.