Remote job Lisboa

Remote job
Lisboa
Lisboa, Lisboa, Portugal

Work with amazing brands and enjoy Lisbon. Our client is seeking for professional and ambitious personnel to work in Portugal.

Responsibilities:

As a Customer Support Agent for a leading Automotive Group company, your role will involve providing customer assistance with different channels such as chat, voice and emails, to guarantee and improve a great relationship between the company and its users. You will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency & customer journey improvement.

Responsabilities:
Respond to customer requests via multiple channels, updating CRM systems with relevant information.
Build strong customer relationships by handling inquiries with speed and professionalism.
Promote customer retention and loyalty by supporting successful inquiry outcomes.
Maintain professional, empathetic relationships with all customers.
Collaborate effectively with team members and management.
Provide feedback on emerging issues and identify improvement areas proactively.

Requirements:

German C1/C2 level language skill

English B2

Ability to work independently and/or in a team

Problem
- skills

Good communications skills (both verbal and written)

Positive attitude

Ambitious

Benefits:

Competitive salary

Meal allowance

Private health insurance after contract signature

Relocation Package (Internationals only)

Work Permit is required for NON-EU candidates

To apply, please send your CV including your full name, phone number, and personal email address

When you apply for this vacancy, you are giving your GDPR consent to Real Recruitment Solutions.

Tipo de oferta: Integral/Full-time

Pagamento: 1 000, 00€ , 00€ por mês

Benefícios:

• Cartão/Ticket refeição