Remote Technical Support Agent-Finnish Language | Portugal-Based Guimaraes

Remote Technical Support Agent-Finnish Language | Portugal-Based
Braga
Guimaraes, Braga, Portugal

Remote Technical Support Agent - Finnish Language | Portugal-Based

Join us for the Remote Technical Support Agent - Finnish Language | Portugal-Based role at Global
Scope Consulting.

Location: Remote in Continental Portugal

Contract: Full-time (12-month with renewal)

Start dates: July 14, July 21, July 28

Support customers of leading global tech brands from the comfort of your home! Your mission: assist customers with empathy and efficiency, supporting their needs related to orders, payments, and returns.

Your Responsibilities:

• Support Finnish-speaking customers via phone, email, and chat.
• Handle sensitive data securely.
• Escalate complex issues using internal tools.
• Monitor and improve your KPIs.

You Have:

• Native Finnish and strong English (C1).
• Ability to stay calm and solve problems efficiently.
• Customer support experience is a plus.
• Flexibility to work rotating shifts, including weekends and holidays.
• Located in Portugal or willing to relocate (relocation assistance and housing allowance provided).

Additional Details:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Information Technology
• Industry: Business Consulting and Services

This job is active and accepting applications.