Rental Sales Agent - Gaia Porto

Rental Sales Agent - Gaia
Porto
Porto, Porto District, Portugal

Join to apply for the Rental Sales Agent - Gaia role at Europcar Mobility Group

Join Our Team as a Rental Sales Agent - Deliver Exceptional Service and Maximize Sales!

Are you driven by delivering excellent customer service while achieving sales targets? We're looking for a highly motivated Rental Sales Agent to join our team, where you'll be the first point of contact for customers, ensuring a seamless rental experience and maximizing sales opportunities.

Key Responsibilities:

1. Handle reservations and process rental agreements with accuracy and professionalism.
2. Ensure every customer is welcomed and treated with respect, providing an exceptional level of service from start to finish.
3. Maximize sales opportunities by consistently offering optional coverage products, vehicle upgrades, prepaid gas options, and additional services to every customer, ensuring 100% compliance.
4. Utilize effective sales techniques by building rapport through
   - ended questions, emphasizing product features and benefits, and skillfully overcoming customer objections.
5. Adhere to all rental policies and procedures to ensure smooth and compliant transactions.
6. Assist customers by identifying any additional services or products that may enhance their rental experience.
7. Provide unmatched service excellence, ensuring full customer satisfaction at every stage of the rental process.
8. Support branch operations by performing additional duties as requested by management.

What We're Looking For:

1. Sales Background: Proven sales experience in a dynamic,
   - paced environment.
2. Product Expertise: Skilled in offering optional coverage products, vehicle upgrades, and additional services.
3. Strong customer service skills and the ability to communicate professionally.
4. A
   - driven attitude with a focus on meeting and exceeding targets.
5. Ability to work efficiently in a
   - paced,
   - focused environment.
6. Attention to detail and a commitment to providing accurate and timely service.

Why Join Us?

1. Be part of a dynamic team that values customer satisfaction and professional growth.
2. Play a key role in enhancing the customer experience while contributing to the company's success.
3. Enjoy opportunities for career development within a
   - growing company.

If you're ready to combine your customer service expertise with your sales skills and help us provide the best rental experience possible, apply today!

Additional Details:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Customer Service
• Industries: Transportation, Logistics, Supply Chain and Storage

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