Rental Service Agent - Paris Lisboa

Rental Service Agent - Paris
Lisboa
Lisboa, Lisboa, Portugal

About Us

Indie Campers, the
- to campervan Marketplace, is on a mission of making road trips available to everyone. Thanks to its digital approach and
- centric orientation, Indie Campers has developed a strong booking experience and
- quality road trips at affordable prices.

We have a global fleet of over 3, 000 vehicles. In addition, our platform hosts the campervans and motorhomes of countless individual and professional owners. Our vision is to become the world's No. 1 road trip provider by continuing to expand – both vertically and geographically.

Indie Campers operates across the US in Los Angeles, San Francisco, Las Vegas, Denver, Salt Lake City, Phoenix, Orlando, and Miami, and in Europe in Germany, France, Spain, Italy, Portugal, Ireland, England, Scotland, Switzerland, Iceland, Sweden, Austria, Netherlands, Belgium, Sweden, Croatia, Norway, and has
- up centres in more than 50 cities.

THE ROLE

We’re looking travel enthusiasts with a passion for guest service for our depot in Paris - Saint-Mesmes. You’ll be the face of our company, ensuring an outstanding level of customer service, maintaining our fleet of campervans in top condition, and taking ownership of all issues that need to be managed to ensure smooth operation of the depot.

WHAT WILL YOU WORK ON?

• Handling incoming reservations, welcoming guests and taking care of
  - ins and
  - outs;
• Preparing and cleaning our campervans;
• Maintaining our campervans in top condition and monitor maintenance and repairing needs;
• Registering guests, monitoring stock and processing payments;
• Handling complaints and troubleshooting emergencies.
  
  

• You have work experience in Hospitality, Rent-a-Car or Customer Service environments;
• You’re fluent in both French and English (mandatory);
• You’re eligible to work in the EU, have a valid driver's license and feel confident enough to drive a campervan (mandatory);
• You’re available for flexible working hours (mandatory);
• You’re a responsible person who takes their work seriously and can be relied upon;
• You’re
  - organized and you’re good at solving problems.
  
  

• Being part of a young,
  - growing and innovative company where you make a difference;
• A role where you will provide guests a more personal, alternative holiday experience;
• Continuous training and coaching to develop the skills that matter to you;
• Competitive package including performance bonus and book free roadtrips (subject to availability);
• International mobility and career opportunities.