Representative Of Excellence Lisboa

Representative Of Excellence
Lisboa
Lisboa, Lisboa, Portugal

Elevate your career with our Customer Representative role, offering a dynamic environment where you can grow and develop your skills.

We're a leading technology and services company that drives innovation and excellence in over 70 countries worldwide.

As a Customer Representative, you will be responsible for delivering exceptional customer experiences while meeting performance goals and maintaining high standards of quality, efficiency, and customer journey improvement.

We offer a comprehensive learning program, including training, technology, and ongoing support to help you succeed in your role.

About 80% of our managers and leaders have been promoted from within, demonstrating our commitment to employee progression and development.

We provide a range of FREE Learning and Leadership Development programs designed to help you achieve your career aspirations.

Key responsibilities include:

• Providing excellent customer service by handling inquiries, complaints, and requests effectively.
• Focusing on delivering
  - class customer experiences and resolving various customer challenges.
• Working towards achieving key goals such as customer satisfaction and quality.
• Offering accurate, valid, and complete information by utilizing the appropriate methods and tools.

Requirements for this role include:

• High level of Norwegian (written and oral) and fluent in English (B2)
• Excellent communication skills, empathy, and teamwork abilities
• Availability for rotating schedules
• A positive attitude and commitment to providing excellent service
• Analytical thinking and
  - solving skills

We're an
- opportunity employer dedicated to fostering a diverse and inclusive work environment. Apply now and take the first step towards a rewarding career.

This role offers a competitive package, including:

• Full-time employment with indefinite contracts
• Competitive salary and performance bonus
• Central location in Lisbon, Portugal
• Bring-a-friend referral bonus opportunities
• Comprehensive training on the company and project
• Career development programs and language classes