Reservations Manager - ME Lisbon Lisboa

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“The world is yours with Meliá”

Joining Meliá is to embark on a journey without borders because the possibilities of growing and training here are endless. It is knowing that the world is yours and that you can work in many countries. And all with the feeling that you are part of a big family. It means knowing that you have started one of the most exciting journeys of your life, a journey in which inspiration will always accompany you. Do you dare to be the owner of your professional career in an inspiring world?  ? ?

What will you have to do?

• Ensure maximum possible occupancy and average room rate is achieved at all times
• Ensure the efficient day to day running of the Department
• Apply set selling strategy across all reservations systems ensuring maximum use of availability controls and room type availability
• Proactive manage availability, recommending necessary strategy changes
• Keep up to date with global and local events impacting your city and hotel
• Develop the Reservations team to maximise revenue on every call
• Check Reservations and ensure all bookings have been entered in accordance with set strategy
• Manage any overbooking on a certain room type

What are we looking for?

• At least 2-3 years of experience in a similar role in a luxury hotel
• High level of Portuguese and English
• Knowledge of PMS Opera Cloud would be a plus
• Leadership, personnel management, and
  - making skills

At Meliá we are all VIP ?

Great professionals who make everyday life easier and exceptional. From the junior to the most senior, all of them have unique and important qualities that make working at Meliá an opportunity for constant growth and a passport to create your future wherever you want. Our warmth, proximity and passion for what we do make working at Meliá an unforgettable experience, full of emotional moments and always with the feeling that you belong to a big family where we have people like you, VIP People.

At Meliá Hotels International, we are committed to equal opportunities between women and men in the workplace, with the commitment of management and the principles contained in Human Resources policies. We also prioritize disseminating throughout the entire staff a corporate culture committed to effective equality, and raising awareness about the need to act jointly and globally.

We promote our commitment to equality and diversity, avoiding any kind of discrimination, especially related to reasons of disability, race, religion, gender, or age. We believe that diversity and inclusion among our employees are essential for our success as a global company.

Additionally, we support the sustainable growth of our industry through a socially responsible team. In this sense, our motto is "Towards a sustainable future, from a responsible present". Thanks to all our collaborators, we make it possible.

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

Customer Service, Sales, and Administrative

Industries

Hospitality, Accommodation and Food Services, and Food and Beverage Services

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