Restaurant & Bar Supervisor Lisboa

Overview

Restaurant & Bar Supervisor role at Wilde, part of the Staycity Group. We are a thriving, expanding aparthotel operator with properties across European cities and a diverse, inclusive team.

Responsibilities

• Be the Ultimate Brand Ambassador: take ownership of your role with enthusiasm, energy, and flair—represent Wilde with pride.
• Make a Lasting Impact: communicate effectively and work as a team to create memorable guest experiences.
• Stay Driven: strive for excellence, set ambitious goals, and work with the team to push boundaries and celebrate collective success.
• Set the Mood: create the right atmosphere by attention to details such as lighting, music, and cleanliness.
• Master Every Shift: manage opening, mid, and closing operations and coordinate with the team to ensure a seamless service.
• Exemplify Excellence: greet guests warmly and ensure they feel welcome and at home from arrival.
• Understand Your Guests: learn guest preferences to provide personalised service.
• Push Boundaries of Excellence: seek opportunities to improve and innovate.
• Show Kindness and Respect: foster a culture of inclusivity and teamwork.
• Engage with the Community: participate in local charity events and build community relationships.

Benefits

• Flexible working patterns
• Bonus scheme that rewards high performers; based on core values and tied to property goals
• Discounted rates for overnight stays for you and your family and friends
• Refer and earn scheme — up to £/€550
• Education Support to foster new skills
• Volunteer days: 2 paid days per year
• EAP: Employee Assistance Program for you and your family

Requirements

• 2+ years prior experience in a similar role, ideally within the lifestyle hotel or hospitality sector

Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Management
• Industries: Hospitality