Restaurant Manager (M/F) - Seagoing Position - German Speaker

Mystic Ocean is a new ocean cruise company based in Portugal that offers cruises along iconic destinations such as the Mediterranean, Baltic and North Seas. With a focus on delivering a value‑for‑money experience to its guests, Mystic Ocean is committed to establishing a corporate culture that creates enriching career paths and new growth opportunities for our crew members.

Job Description

• Overall responsible for the workflow in the Restaurant area and the related administrative tasks in close cooperation with the Hotel Manager.
• Responsible for the Restaurant crew and staff.
• Responsible for smooth and up‑to‑standard work in the Restaurant, especially for the implementation of the agreed standards and recipes.
• Ensure all operations are carried out with the utmost economy consistent with the agreed quality standards.
• Implementation and checks of the professional storage of all equipment in compliance with the agreed standards.
• Supervision and training to ensure strict adherence to all agreed regulations (USPH/HACCP, ISM/ISO, SQM, Company Service standards), especially regarding security, environment and hygiene regulations in the area of responsibility.
• Notification and handling of all relevant (unusual) events, such as damages, repairs, security violations, etc.
• Compilation and checking of the food, beverage and consumables orders for the work area in strict adherence to budget‑related and other requirements.
• Checking procedures of routine tasks, such as set‑ups as well as storing of goods and equipment up to standard.
• Preparation and regular checks of logs and checklists.
• Cleaning works supervision.
• Voyage reporting.
• Inventory planning, examination and control of stock movements and orders in the area of responsibility.
• Planning and organisation of special events.
• Instruction, training, and supervision of the assigned crew (including documentation).
• Duty roster planning, including flexible planning in special cases such as loading and suitcase carrying.
• Personnel reviews.
• Always aim at continuous improvement.
• Active implementation of the philosophy behind the product.
• Contact person for passengers in case of complaints.
• Constant improvement of the workflow and standards, including input for manuals and regulations.
• Secure the careful handling of the company’s properties.
• Knowledge of the assigned security roll number (from the ship’s articles) and the assigned duties in case of an emergency.
• During take‑over and shipyard times, additional tasks have to be fulfilled if required.

Qualifications

• Qualified training in a hotel or restaurant.
• Many years of job experience as Maitre D’ or Restaurant Manager, preferably onboard a cruise vessel.
• Strong economical, budget‑oriented thinking; ability to analyse and explain business targets.
• Very good knowledge of products and restaurant operations.
• Business fluent in written and spoken German and English.
• Experience in complaint management.
• Living up to service.
• Very good IT knowledge, especially in MS Office, Fidelio MMS Warehouse system, Rescom / similar.
• Very good educational background.

Personal requirements

• Minimum age 28.
• Management skills, authority, flexibility, organising ability and sensitivity.
• Integrity.
• Poise, very good manners.
• Cost and quality awareness.
• Good communicator.
• Team player.
• Ability to work under pressure.
• Ability to motivate employees.
• Very well groomed appearance.

Area of responsibility

• Responsible for the workflow in the Restaurant area.
• Technical and disciplinary superior to all crew and staff in the Restaurant area.

Seniority level

Mid‑Senior level

Employment type

Contract

Job function

Other

Industries

Software Development and IT Services and IT Consulting