Restaurant Manager Loulé

Company Description

Victoria Golf Resort & Spa Managed by Accor. The property will be managed by Accor under white label while it undergoes a comprehensive property improvement plan. Upon completion, Victoria Golf Resort & Spa will be fully rebranded as a Fairmont property, its exceptional golf facilities and beautiful natural surroundings complementing the wider Fairmont Hotels & Resorts portfolio. Accor will ensure a seamless transition and integration of Fairmont’s signature brand markers, complemented by touches that celebrate the property’s local culture.

Take the opportunity to become a Heartist, and let your heart guide you in this world where life beats faster.

Job Description

Reporting to the Director of Food & Beverage, responsibilities and essential functions include, but are not limited to:

• Consistently offer professional, friendly and engaging service
• Follow departmental policies, procedures and service standards
• Recruit, train, manage, mentor, lead and develop your supervisors and colleagues
• Effective performance management through focus on colleague development training, problem resolution, maintain
  -
  - date records on performance and audits, attendance, grooming, service deficiencies, schedules, labor costs/payroll, and late/absenteeism
• Working closely with Food and Beverage Trainer/Recruiter to ensure all Standards manuals are present and
  -
  - date, job task checklist are completed, and all the Standard Operating procedures are taught and followed
• Supervise and support employees while ensuring service standards are maintained
• Maintain a first class and positive visual impact including; ambiance, cleanliness, orderliness, décor and service flows
• Exhibits an entrepreneurial attitude towards the restaurant’s operation
• Constantly seek out creative ways to improve departmental profit by increased capture of covers, average check growth through up selling, and performance management and being able to take risks
• Responsible for scheduling and daily payroll reporting
• Ensure constant focus on the venue's goal
• Assist to ensure the venue is managing within set budget guidelines
• Ensure cleanliness and safety of the venue
• Act as a liaison between venue staff and other departments
• Ensure department holds regular communication meetings
• Perform line duties as required
• Working in a very fast pace environment
• Actively participate in ongoing learning opportunities and enhancing your skills, abilities and professionalism for personal growth
• Follow all safety and sanitation policies
• Other duties as assigned

Qualifications

• Leadership experience in
  - volume, luxury food and beverage operations
• Expertise across restaurants, bars, catering, banquets, and culinary management
• Strong business acumen with a proven record of driving results and team development
• An authentic, collaborative leadership style that values communication and inclusivity
• Proficient in hotel systems, restaurant technologies, and budget management
• Degree/Diploma in Hospitality Management or related field (preferred).
• Strong knowledge of wines, spirits, cocktails, and bar operations.
• Proven track record in staff management, cost control, and guest satisfaction.
• Exceptional leadership and team management skills.
• Strong interpersonal and communication abilities.
• Creativity in beverage menu development and promotions.
• Financial acumen and analytical thinking.
• Ability to work under pressure and adapt to changing demands.
• Portuguese and English languages knowledge

Additional Information

Our Values

Respect We value the needs, ideas, and individuality of others. We treat everyone with fairness and dignity.

Belonging We celebrate our differences. We support one another and always stand together.

Integrity We build trust through mutual respect and authenticity.

Empowerment We have the power to take initiative and anticipate moments that create unforgettable experiences.

Excellence We build genuine connections and cherish every opportunity to make those around us feel special.

Diversity and Inclusion: Committed to creating an inclusive environment where diverse talents thrive, we welcome candidates from all backgrounds to join our team.

Employee Benefits Join our team and enjoy a range of exclusive colleague benefits, including complimentary upgrades, extended stays, discounted stays at Accor, Fairmont and Raffles properties, special discounts on dining and wellness services, and additional luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.