Retail Media Manager (Amazon)

About Darkroom

Darkroom is a technology‑driven growth marketing firm focused on growth‑stage consumer companies. Founded in 2017, we build a human services model on a universal AI commerce layer called Matter and deploy senior, human resources enriched by an agentic technology stack that enhances output, efficiency, and revenue generation for our clients. We have generated billions of dollars in trackable revenue across e‑commerce, direct‑to‑consumer, and social commerce programs and are recognized by Forbes 30 Under 30, Inc.  5000, and Varos.

Role

Retail Media Manager (Amazon) leads advertising strategy and execution across Amazon (and eventually Walmart and other marketplaces). This client‑facing role is a trusted strategic partner and the primary point of contact for accounts, responsible for day‑to‑day campaign performance, insight‑driven recommendations, and measurable client growth.

Responsibilities

• Develop and execute full‑funnel Amazon advertising strategies (Sponsored Products, Sponsored Brands, Sponsored Display) focused on ROAS, TACo
  S, and profitability based on client goals and sales targets.
• Perform daily and weekly analysis of campaign performance, flag issues early, and make proactive optimizations.
• Build, maintain, and present campaign performance dashboards and reports with clear takeaways and action steps.
• Conduct competitive audits, category research, and translate macro trends into actionable client strategies.
• Act as the lead contact for client relationships—owning strategy, campaign execution, and performance conversations.
• Lead monthly or weekly client calls and performance reviews, driving discussions around investment levels, media strategy, KPIs, and growth opportunities.
• Communicate technical performance data and marketing metrics to clients in a clear, confident, and structured manner—translating insights into actionable business recommendations.
• Collaborate with internal teams (Creative and Marketplace Strategy) to ensure cohesive execution across advertising, product detail page (PDP) optimization, and promotions.
• Stay up to date with Amazon platform changes and retail media innovation; proactively communicate impacts and opportunities to clients.

Qualifications

• Minimum 3 years of experience managing Amazon Ads with a proven track record of driving growth through paid media.
• Hands‑on experience in client‑facing account management and the ability to independently manage client relationships.
• Strong analytical skills with advanced Excel/Google Sheets capabilities and comfort working with large datasets.
• Experience using Pacvue for campaign management, bid automation, and reporting is a very big plus.
• Experience with Walmart Connect, Instacart Ads, or other retail media networks is a plus.
• Full professional fluency in English required.
• Organized, detail‑oriented, and able to manage multiple accounts and priorities on deadline.
• Self‑starter with a strong sense of ownership, initiative, and accountability.

Benefits

• Remote‑first culture with hubs in the Bay Area, New York, Philly, Lisbon, São Paulo, and Barcelona.
• Flexible parental leave benefits to support new parents during this important transition.
• Endless opportunities for growth through cross‑functional collaboration and immersion beyond your niche.

Equal Opportunity Statement

Darkroom is an equal opportunity workplace—we are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, sexual orientation, age, citizenship, marital status, disability, gender identity, or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.