RPA Support Analyst Porto

Inetum is a European leader in digital services. Inetum’s team of 28, 000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well as the common good.

Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility.

Driven by its ambition for growth and scale, Inetum generated sales of 2. 5 billion euros in 2023.

Responsibilities

• Monitor RPA processes execution and performance
• Monitor and optimize process scheduling
• Perform RPA Level 1 support for issues and requests raised by Process Owners
• Develop relationships with clients and RPA implementation team based on effective communication and promotion of established support procedures

Technical Skills

• Production support experience (3+ years)
• Diverse technical knowledge (Automation will be a plus)
• Knowledge of banking industry will be a plus

Language Skills

• Good level in English is required (speaking, reading and writing)

Location: Porto, Portugal

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Information Technology

Industries: IT Services and IT Consulting