Russian-speaking Social Media Customer Service in Porto Matosinhos

Russian-speaking Social Media Customer Service in Porto
Matosinhos
Matosinhos, Porto District, Portugal

Overview

Russian-speaking Social Media Customer Service in Porto — join Radiant Career Solutions as a Russian-speaking Customer Support Agent for an international company in Porto, Portugal. You will support users on one of the world’s most popular social media platforms as part of a diverse and inclusive team.

Responsibilities

• Respond to user inquiries through social media and chat channels


• Offer clear, helpful, and empathetic support in Russian


• Address account and
  - related questions, escalating issues when needed


• Stay informed on platform policies and collaborate with your international team

Qualifications

• Fluency in Russian


• English at B2 level or higher for team communication


• Excellent communication skills and a
  - first mindset


• Ability to work in rotating shifts, including weekends (with 2 days off per week)


• All necessary training is provided — no previous experience required

What You’ll Receive

• Competitive monthly salary


• Meal allowance


• Private health insurance


• A welcoming and multicultural work environment


• A chance to grow within an international company right here in Porto


• Supportive team culture and
  - term career development

Why work in Portugal?

Portugal is becoming a hotspot for global customer experience centers, and Porto stands out with its high quality of life, diverse community, and growing job market. Join a booming industry, work with people from around the world, and develop valuable international experience.

Take the next step in your career — apply now and be part of something global.

Contact us: leslie. marquis@cbtalents. org

Job Details

• Seniority level: Entry level


• Employment type: Full-time


• Job function: Marketing and Sales


• Industries: Information Services