Russian-speaking Social Media Customer Service in Porto Matosinhos

Russian-speaking Social Media Customer Service in Porto
Matosinhos
Matosinhos, Porto District, Portugal

Russian-speaking Social Media Customer Support Porto, Portugal

International Company | Multicultural Team | Russian Language Role | No Experience Needed

Looking to start your career in an international environment and make an impact in the digital world? Join a leading global company in Porto, Portugal, as a Russian-speaking Customer Support Agent for one of the worlds most popular social media platforms.

Youll be part of a diverse and inclusive team, supporting users by delivering
- tier assistance and ensuring a positive experience on the platform.

Your Key Responsibilities

• Respond to user inquiries through social media and chat channels
• Offer clear, helpful, and empathetic support in Russian
• Address account and
  - related questions, escalating issues when needed
• Stay informed on platform policies and collaborate with your international team
  
  
  

What Youll Need

All necessary training is providedno previous experience required.

• Fluency in Russian
• English at B2 level or higher for team communication
• Excellent communication skills and a
  - first mindset
• Ability to work in rotating shifts, including weekends (with 2 days off per week)
  
  
  

What Youll Receive

• Competitive monthly salary
• Meal allowance
• Private health insurance
• A welcoming and multicultural work environment
• A chance to grow within an international company right here in Porto
• Supportive team culture and
  - term career development
  
  
  

Why Work in Customer Support in Portugal?

Portugal is becoming a hotspot for global customer experience centersand Porto stands out with its high quality of life, diverse community, and growing job market. Join a booming industry, work with people from around the world, and develop valuable international experience.

Take the next step in your careerapply now and be part of something global.

Contact us: leslie. marquis@cbtalents. org#J-18808-Ljbffr