SAINT LAURENT Client Advisor Lisboa

SAINT LAURENT Client Advisor
Lisboa
Lisboa, Lisboa, Portugal

A Client Advisor contributes actively to the store sales and key indicators achievement.

They provide a unique, memorable, sophisticated, and everlasting experience to all external and internal clients. They also support the management team and colleagues while consistently upholding our Maison values, image, and standards.

MISSIONS & RESPONSIBILITIES

• Provide an outstanding client and
  - sale service to all visitors and clients
• Show passion in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests
• Cultivate a robust client portfolio to secure a proactive and growing business
• Drive performance to exceed individual sales and KPI goals by having a business mindset and an entrepreneurial approach
• Create personalized, versatile, and timeless silhouettes for the client and demonstrate a passion for fashion culture
• Show a transparent and genuine attitude with the client and create a unique connection with them
• Communicate in a professional and authentic way, with clients and colleagues
• Effectively use all available tools to optimize business opportunities
• Proactively support the front and
  -
  - house teams, their achievements and ultimately the overall team spirit
• Adhere to all company policies and operational procedures

PROFILE

• A preferred professional experience in providing a
  - quality service focused on client expectations, i. e. in fashion & accessory retail, customer service, or luxury hospitality
• Have personal taste and passion for fashion culture, and enjoy creating personalized looks
• Have a natural business mindset and an entrepreneurial spirit
• Open-minded and looking for a company valuing audacity and authenticity
• Strong team spirit to achieve common goals
• At ease with using tools and applications, learns fast with new technologies
• Motivation to work in a
  - paced environment, able to multitask & prioritize
• Proactive, enthusiastic, & with a
  - solving attitude
• Excellent written, oral & listening skills, in English and local language
• Embrace change and see it as an opportunity to grow and develop

Saint Laurent is committed to building a diverse workforce. We believe diversity in all its forms – gender, age, nationality, culture, religious beliefs, and sexual orientation – enriches the workplace. It opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal Opportunity Employer, we welcome and consider applications from all qualified candidates.