Sales Advisor

Danish‑speaking Customer Support Agents – Lisbon

Location: Lisbon (Relocation Support Provided)

Workload: Full‑Time, Permanent Contract

Position Overview: We are currently looking for Danish‑speaking Customer Support Agents to join a fast‑growing team in Lisbon. This is an exciting opportunity to work with leading global brands in the digital advertising space, supporting high‑value clients and helping them grow their presence online.

Main Responsibilities:

• Provide support to high‑level clients via chat, email, and phone.
• Assist customers with the self‑serve advertising platform and related tools.
• Deliver pre‑ and post‑sales support for digital advertising products.
• Troubleshoot and resolve technical issues, such as bugs or delivery errors.
• Communicate updates and resolutions to clients in a timely and professional manner.
• Identify opportunities for customers to enhance their advertising performance.
• Gather client feedback and share product insights to improve user experience.

Candidate Profile:

• Fluency in Danish (mandatory) and proficient English.
• Strong communication, problem‑solving, and interpersonal skills.
• Basic technical proficiency and computer skills.
• Ability to manage multiple tasks in a fast‑paced environment.
• A team player with a proactive and customer‑oriented mindset.
• Previous experience in customer support or digital marketing is valued but not required.

Compensation & Benefits Package:

• Competitive monthly salary.
• Performance‑based bonuses.
• Health insurance and employee discounts.
• Meal allowance.
• Relocation support (for candidates moving from within Europe).
• Full training provided and paid.
• Real career progression opportunities in a leading industry.

Why Apply?

• Join a well‑established and reputable company in the customer experience sector.
• Work with globally recognized brands in an exciting and innovative field.
• Enjoy a dynamic and multicultural team environment.
• Build your career with ongoing training and advancement potential.
• Benefit from a competitive compensation and relocation package.

If you're fluent in Danish, passionate about digital solutions, and eager to take the next step in your career, we’d love to hear from you!

By applying, you are giving your GDPR consent for your CV and personal details to be processed for recruitment purposes.

Oferecemos:

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Customer Service Agent – Lyca Mobile Portugal

About the Role

At Lyca Mobile Portugal, we are committed to providing outstanding customer service. As a Customer Service Agent (Inbound), you will be responsible for providing information about our products and services, answering customer inquiries, and resolving any issues efficiently. Our goal is to ensure excellent service standards, respond effectively to customer needs, and maintain high customer satisfaction.

What You’ll Do

• Handle inbound calls, web chats, social media inquiries, and emails.
• Identify and assess customer needs to provide the best solutions.
• Deliver accurate, complete, and up‑to‑date information using appropriate tools.
• Meet customer service team objectives and call handling quotas.
• Manage customer complaints, provide appropriate solutions within set timeframes, and follow up to ensure resolution.
• Follow communication procedures, guidelines, and policies.

What We’re Looking For

• Fluency in Portuguese and English (spoken and written) – Mandatory.
• Previous experience in customer support is a plus.
• Strong active listening skills and ability to handle phone interactions.
• Familiarity with customer support systems, customer‑oriented mindset, and adaptability to different customer needs.
• Excellent communication and presentation skills.
• Ability to multitask, prioritize, and manage time effectively.

What We Offer

• 6‑month fixed‑term contract with the possibility of renewal.
• Base salary of €870. 00 + Meal allowance of €7. 25/day.
• Full‑time schedule: Monday to Saturday, from 09:30 to 18:30.
• Fixed day off on Sunday + an additional rotating day off during the week.

Join us and be part of a dynamic team at Lyca Mobile Portugal!

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Customer Service Trainee – Exide Technologies (Castanheira do Ribatejo, Portugal)

About the job

For our fast growing Automotive division in Castanheira do Ribatejo, Portugal at the earliest possible date we are looking for a: Customer Service Trainee.

What will your daily responsibilities include in this role?

• Assist the Customer Support team with daily backup tasks and general administrative support.
• Support the Customer Support team in managing key retail accounts.
• Handle transport incidents and preparation issues in coordination with our logistics partner in Spain.
• Coordinate customer scrap collection processes in Portugal.

What we ask for:

• Technical qualification in Management, Sales, Logistics or similar.
• Good knowledge and management of Excel spreadsheets and Office tools.
• Proficiency in English and comfort with digital platforms and tools.
• Good communication skills and ability to work in a multidisciplinary team.
• Organizational skills, attention to detail, and analytical thinking.

What we also value:

• A good understanding of Spanish will be regarded as a plus.
• Some experience in managing customer incidents or solving customer’s issues.
• Motivation to grow professionally in a customer support area.

What we offer:

• We offer you a challenging, responsible and varied job in a modern, fast growing division within an International Corporation. You can expect a highly collegial working environment with a reasonable scope for action and decision‑making. You will benefit from exciting personal and professional development opportunities, additional corporate well‑being initiatives, and several key benefits, including: Flexible working hours system; Medical Services according Exide protocols; Professional growth possibilities & learning opportunities; Collaborate with transverse teams and helpful colleagues; Contribute to innovative projects; A real perspective of working in a dynamic environment.

Working with us means being engaged and agile. Our culture of continuous learning and commitment to sustainability and diversity create an environment where you can grow your skills and your career.

Feel free to apply if you think you meet the criteria and are excited to join our project.

Please submit your application along with an updated CV.

Exide is an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability or gender identity.

Exide is committed to sustainability and value creation, respecting the planet’s limits and fostering positive change for both the environment and people within the global energy storage system.

Exide Technologies – Energizing a new world

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Customer Service & Admin Specialist – Jove Insurance

About the Role

At Jove Insurance we are expanding our Lisbon team and looking for a motivated Customer Service & Admin Specialist to join us.

Role Overview

As a Customer Service & Admin Specialist, you will be the first point of contact for our customers, ensuring they receive timely, accurate, and supportive responses. You’ll handle queries through Hub
Spot, our own CMS, assist with claims, collaborate with the sales team to retain customers, and help us deliver an excellent customer experience that builds trust and prevents cancellations.

Key Responsibilities

• Respond to customer tickets via Hub
  Spot, providing clear, helpful, and professional support.
• Resolve customer queries, requests, and complaints quickly and effectively.
• Support the sales team by engaging with customers to prevent cancellations and improve retention.
• Process and manage insurance claims in coordination with insurers and internal teams.
• Escalate complex issues to the appropriate teams while maintaining ownership of customer communication.
• Maintain accurate customer records and track interactions in Hub
  Spot.
• Contribute to improving customer service processes and feedback loops.

Requirements

• Experience in customer service, admin, or account support (insurance/financial services experience is a plus).
• Strong communication skills (written and verbal) in English; other European languages are an advantage.
• Comfortable working with CRM/ticketing systems (experience with Hub
  Spot is preferred).
• Problem‑solving mindset and ability to remain calm under pressure.
• Organised, detail‑oriented, and proactive.
• Team player with the ability to work cross‑functionally (sales, claims, operations).

What We Offer

• Competitive salary and benefits package.
• Opportunity to join a high‑growth global insurtech.
• International work environment with offices in Lisbon and London.
• Career growth opportunities as we expand across Europe, UK and the US.
• Supportive, innovative, and fast‑moving team culture.

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Customer Service Agent – French (Hybrid)

We are recruiting a customer service agent fluent in French for a hybrid role to assist consumers with questions and doubts when using the client’s products and services. You'll be able to resolve potential customer queries, recommend solutions, and guide product users through features and functionalities in accordance with standard procedures.

A Day in the Life of

• Respond to customer queries through phone and written channels in a timely and accurate way.
• Report product malfunctions.
• Encode internal databases with information about consumers’ requests.
• Inform customers about new features, functionalities, and campaigns.

What Will Make You Successful

• Advanced spoken and written knowledge in French.
• Experience as a Customer Support Specialist or similar CS role.
• Multi‑tasking abilities.

What We Offer

• Flexible working environment.
• Meal card.
• Location: Braga or Lisbon.

Apply now!

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Bellboy/Girl – Olivia Hotels Lisbon

For the upcoming opening of our new Olivia Hotels Lisbon, we are looking to hire Bellboys/Girls who will represent the first and last impression of our guests. You will be responsible for welcoming guests, assisting with luggage, escorting them to their rooms, and ensuring a friendly, professional, and efficient service.

Main Responsibilities

• Greet and welcome guests upon arrival.
• Assist with the transport, loading, and unloading of luggage.
• Escort guests to their rooms and explain the main hotel services.
• Coordinate with Front Desk and Concierge to meet immediate guest needs.
• Keep the entrance and lobby areas tidy and presentable.
• Handle special requests related to transfers, errands, or personalized services.

Requirements

• Previous experience in a similar position or in customer service, preferably in hospitality.
• Basic to intermediate level of English; other languages will be valued.
• Excellent appearance, positive attitude, and customer‑oriented mindset.
• Availability to work in rotating shifts (morning, afternoon, night).
• Physical ability to handle luggage.

We Offer

• Opportunity to join a hotel project in full expansion.
• Initial training in service standards and hotel protocols.
• Career development opportunities in a dynamic environment.

How to Apply

If you meet the requirements and wish to be part of a team committed to service excellence, please send your updated CV.

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Customer Service Technician – Tecnimede Group (Portugal)

Responsibilities

• Provide customer support in the areas of order management, requests, and complaints.
• Record and monitor requests using the CRM system (Salesforce).
• Collaborate with internal teams to resolve issues and ensure customer satisfaction.
• Analyse processes and suggest improvements to enhance service efficiency and quality.

Requirements

• Experience in customer service, preferably in the healthcare or pharmaceutical sector.
• Knowledge of Salesforce CRM and SAP will be a strong advantage.
• Excellent communication and problem‑solving skills.
• Team spirit, organisational ability, and multitasking capacity.
• Fluency in Spanish and English will be valued.

GDPR notice

In accordance with the provisions of the GDPR and other applicable data protection legislation, the hiring company guarantees that the processing of your personal data is lawful, fair, transparent, and limited to the purposes for which it was collected.

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Head of Product – Customer Service Platform – Lisbon

This is an on‑site role in Lisbon, Portugal. No remote or hybrid work.

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