Sales and Asset Management Support Specialist (True Ups Specialist)

Sales and Asset Management Support Specialist (True Ups Specialist)
Lisboa
Lisboa, Lisboa, Portugal

About Estarta Solutions

Estarta Solutions is a globally recognized ICT solutions provider and a trusted Cisco partner, delivering
- edge technology services through a
- standing strategic alliance. If you aspire to work closely with Cisco Systems and contribute to
- class operations, this opportunity is for you.

Role Overview

The True Ups Specialist (TUS) plays a critical role in supporting the Asset Management team by managing quotations, bookings, and ensuring accurate invoicing or crediting of eligible assets. This position is integral to maintaining compliance with customer agreements and ensuring seamless transaction closure.

Note: This role is strictly internal and does not involve direct interaction with customers or external partners.

Key Responsibilities

• Validate and maintain accuracy of invoicing data across systems.
• Prepare quotations and assist Sales Representatives with required documentation.
• Collaborate with Sales and Asset Management teams to provide visibility into transaction details, including customer assets and entitlements.
• Support the overall Asset Management strategy and value proposition.
• Partner
  - functionally with Cisco Sales, Asset Management, and other internal teams in a
  - paced environment.
• Monitor and report on KPIs and operational metrics, delivering actionable insights to drive continuous improvement.

What We're Looking For

To excel in this role, you should be:

• Proactive and adaptable, thriving under pressure and ambiguity.
• A creative
  - solver with an innovative mindset.
• Both a collaborative team player and capable of working independently.
• Highly
  - oriented, with the ability to balance granular accuracy and strategic perspective.
• Proficient in Microsoft Excel and skilled in handling large datasets.
• Passionate about process optimization and operational excellence.
• Comfortable influencing
  - functional teams and driving clarity in complex scenarios.

Minimum Qualifications

• Bachelor's degree in Business, Finance, or a related field.
• At least 2 years of relevant business experience.
• Strong analytical and organizational skills, with the ability to translate data into actionable insights.
• Proven experience managing and interpreting large datasets.
• Excellent communication skills (both verbal and written).
• Ability to apply project management principles to complex challenges, involving stakeholders and driving resolution.
• Demonstrated attention to detail and ability to execute within tight timelines.
• A creative mindset with a commitment to continuous improvement and change enablement.