Sales And Customer Support Coordinator - Portugal Porto

Sales And Customer Support Coordinator - Portugal
Porto
Porto, Porto District, Portugal

JOIN THE FARMASI ADVENTURE – Sales and Customer Support Coordinator Do you enjoy working with people? Are you dynamic, empathetic, and eager to grow within a rapidly expanding company? Then this opportunity in Portugal is for you! Who are we? FARMASI is much more than a beauty brand : it’s a family success story born in Turkey in 1950, which expanded to the United States in 2019… and has now arrived in France! Our mission? To help everyone live their best life through
- quality, affordable products and a unique career opportunity as a FARMASI influencer. Today, we are one of the
- growing companies in the wellness and network marketing industry. We continue the legacy of our founder, Dr. C. Tuna, with passion, commitment… and great ambition! Your mission at FARMASI You will be the first point of contact for our Influencers and customers in Portugal. Your goal? To deliver an exceptional customer experience with empathy, agility, and professionalism. Your main responsibilities : Answer incoming calls during hotline hours Manage emails and support tickets within 24h Support and guide FARMASI Influencers from Portugal in their daily activities Analyze and interpret business trends and Influencer performance to provide valuable insights Actively contribute to business growth through personalized support (calls,
- ups, guidance) Support marketing and sales initiatives with enthusiasm Handle administrative tasks related to business operations Represent the brand’s values and image with pride and consistency Travel when required You will collaborate with : Our Customer Service team based in Mexico The Sales Director for FARMASI Spain & Portugal What we’re looking for : Previous experience in customer service (preferably in a call center) Excellent verbal and written communication in Portuguese (fluent level required) Good level of English (regular communication with international teams) Good level of Spanish (also used with internal teams) Knowledge of Network Marketing is a big plus Strong customer focus, active listening, and positive attitude Highly organized, autonomous, and
- oriented Proficiency with digital tools and platforms Ability to multitask and work effectively in a
- paced environment Conditions : Permanent contract – 40 hours / week Remote work (from home, independently) Mandatory residence in Portugal Salary based on profile and experience Start date : as soon as possible! Would you like to join a company that values people, positive energy, and ambition? At FARMASI, we believe everyone has the power to grow, thrive, and make a real impact. If you see yourself in this description, we’d love to meet you!

Coordinator Portugal • Porto, Porto, Portugal