Sales Coach & Analyst

Sales Coach & Analyst
Lisboa
Lisboa, Lisboa, Portugal

At Salt Services, we believe that success is achieved through collaboration and teamwork. A cohesive and aligned team is essential to ensure service excellence and consistently exceed our customers’ expectations.

We are looking for a Sales Coach & Analyst who will play a key role in supporting the sales team and various departments within the organization. This position requires a rigorous and methodical approach, combined with strong adaptability and a genuine desire to contribute to continuous process improvement.

If you have an analytical mindset, strong attention to detail, and a
- driven attitude, this may be the ideal opportunity for you.

Main Responsibilities

• Develop and implement new approaches to telephone sales with the goal of increasing business volume.
• Ensure effective and continuous communication with partners, providing accurate updates regarding all changes to the product portfolio and sales processes.
• Promote continuous improvement of sales quality, contributing to the achievement of defined quantitative and qualitative objectives.
• Independently manage and resolve
  - related escalations.
• Monitor direct competitors in online and telephone sales channels.
• Maintain close collaboration with other departments, including Customer Care, Digital Marketing, and Data Analysis.

Requirements

• Educational background in commerce or a technical field, preferably complemented by an additional qualification in business or sales.
• Proven experience in sales functions, with a
  - on and
  - oriented approach (mandatory requirement).
• Flexible and creative profile, with the ability to adapt to change and identify innovative solutions.
• Fluency in German (C2) is required. Strong command of English is highly valued.
• Proficiency in key communication tools and office applications, with strong skills in Microsoft Excel and Power
  Point (preferred).
• Interest and affinity with telecommunications products and services (preferred).

We Offer

• Competitive compensation package.
• Meal allowance.
• Transportation allowance.
• Health insurance.
• Opportunities for professional development and career progression in a stimulating and collaborative environment.

Why Salt Services

At Salt Services, we value competence, commitment, and collaboration. We foster an inclusive work environment where innovation and excellence are encouraged every day. We believe that investing in our people is investing in our future — that’s why we provide conditions that promote professional growth and personal balance.

If you are looking for a challenge where you can make a real impact and actively contribute to collective success, join us and become part of a team that turns goals into achievements.