Sales Development Representative Porto

Sales Development Representative
Porto
Porto, Porto District, Portugal

As a Sales Development Representative , you will support the sales department globally through internal activities such as outreach, prospecting, quotes preparation, small quotes, and lead qualification.

1. SLA Contract Renewal [Main Focus]
2. Develop and manage SLAs:
   • Create, negotiate, and manage SLAs with customers and internal teams to ensure clear communication and understanding of service expectations.
   • Initiate the renewal process and gather all necessary information to create an overview for the customer.
   • Engage with the sale of the SLA offer.
   • Customer Communication:
     
     Act as a liaison between customers and the company regarding SLA-related inquiries, providing timely and accurate information.
   • Generate regular reports to identify areas for improvement.
   • Coordinate with SLA Manager to ensure needs and requirements are proactively communicated.
3. Lead Management
   • Generate qualified leads and build relationships by nurturing warm prospects and identifying potential new sales opportunities.
   • Manage and maintain a pipeline of interested prospects and engage sales executives in next steps.
   • Contact and qualify potential customers.
   • Represent EVS' products and services, using comprehensive knowledge and consumer research to explain how solutions meet customer needs.
4. Small Quotes
   • Support sales colleagues with small quotes activities.
5. Utilize customer relationship management (CRM) software to manage sales activities.

1. Bachelor’s degree in Sales or a related field, or at least 3 years of experience.
2. Sales spirit and
   - oriented approach.
3. Ability to work autonomously and as part of a team.
4. Open-minded and flexible with adaptability to change.
5. Strong time management and organizational skills.
6. Aligned with EVS values:
   
   Innovation, Passion, Excellence, Agility, Accountability, Teamwork, and Customer Success.

Assets

1. Knowledge of our CRM software D365.
2. Technical or broadcast background.

Languages

1. Knowledge of additional languages is an asset.

Joining EVS means receiving a competitive salary aligned with your skills and market standards, along with wellness and healthcare benefits. Our flexible schedules and hybrid working policies support your
- life balance. EVS provides tools for skill and career development through internal mobility and training opportunities. We foster a friendly, lively, and inclusive environment. Visit our website to learn why you should join EVS!