Sales Development Representative Porto

Sales Development Representative
Porto
Porto, Porto District, Portugal

As a Sales Development Representative you are focused on supporting the sales department globally with internal sales related activities. This includes sales outreach, prospecting, quotes preparation, small quotes, and lead qualification.

Job Description

• SLA Contract Renewal [Main Focus]
• Develop and Manage SLAs:
  • Create, negotiate, and manage SLAs with customers and internal teams to ensure clear communication and understanding of service expectations.
  • Initiate the renewal process and gather all necessary information to create an overview for the customer.
  • Engage with the sale of the SLA offer.
  • Customer Communication: Act as a liaison between customers and the company regarding SLA-related inquiries, providing timely and accurate information.
  • Generate regular reports to determine areas for improvement.
  • Coordinate with SLA Manager to ensure needs and requirements are proactively communicated.
• Lead Management:
  • Generate qualified leads and build relationships by nurturing warm prospects and finding potential new sales opportunities.
  • Manage and maintain a pipeline of interested prospects and engage sales executives in next steps.
  • Contact & qualify potential customers.
  • Represent EVS' products and services, using comprehensive knowledge as well as consumer research to explain how solutions meet customer needs.
• Small Quotes:
  • Support Sales colleagues with small quotes activities.
• Use customer relationship management (CRM) software to manage your sales activities.

Profile

• Bachelor’s degree in Sales or related field, or at least 3 years’ experience.
• Sales spirit & Customer-oriented approach.
• Work autonomously without supervision but as part of a team.
• Open-minded.
• Flexibility and adaptability to change.
• Time Management & organizational skills.
• Aligned with EVS values: Innovation, Passion, Excellence, Agility, Accountability, Teamwork, and Customer Success.

Asset

• Knowledge in our customer relationship management (CRM) D365 software.
• Have a technical/broadcast background.

Languages

• Knowledge of other languages is an asset.

Offer

Becoming part of the EVS Team means that you will receive a competitive salary in line with your skills and the market, along with a range of additional wellness and healthcare benefits. Our flexible schedules and hybrid working policies (homeworking) will help you preserve your
- life balance. EVS will provide you with the tools to develop your skills and career through opportunities for internal mobility and a wide range of training. We encourage our motivated talents in a friendly, lively, and inclusive environment. Check out our website if you want to know more about why you should join EVS!