Sales, Marketing & Customer Service For Bol.Com And More (Dutch Speaker) Lisboa

Sales, Marketing & Customer Service For Bol.Com And More (Dutch Speaker)
Lisboa
Lisboa, Lisboa, Portugal

You are looking forward to a new challenge abroad? You are excited about enjoying life under the Portuguese sun? Does sales, technology, or online ads sound interesting to you? Or do you simply care about providing excellent customer service and making people smile with your work?

If you are creative, motivated, and communicative, then we might just have what you are looking for!

Huge brands like Spotify, Foot Locker, Microsoft, Bose, Pinterest, Supercell, and many more probably ring a bell to you. Imagine supporting one of these companies while starting your career in sales or customer support!

If you are interested in an exciting experience abroad or willing to
- start your career in an innovative and international organization, then you will not be disappointed!

Your responsibilities and impact as Sales and Customer Support for Spotify and Co. will be:

Are you looking for a new position where you can support clients and customers while providing customer support regarding inquiries?

Your main tasks include:

• Exceptional consultation of clients regarding any upcoming questions
• Achieving high levels of client satisfaction with a focus on quality and results

If you are employed in sales, your daily routines will include:

• Developing the business environment for sustained growth on the account
• Creating and maintaining relationships within the account to ensure
  - term engagement
• Researching new sales opportunities within the existing portfolio
• Driving benefits through proactive management
• Tracking, managing, and reporting on sales activity
• Responding to and resolving incoming client or partner calls

If you are employed in customer support, your daily routines will include:

• Ensuring customer satisfaction and providing top interaction within the customer service department
• Actively listening to customers with a positive attitude and professionalism
• Providing solutions to questions and concerns via phone, email, or social media
• Offering troubleshooting for customer issues related to system configurations and network settings
• Collaborating with other departments to redirect cases as needed
• Contributing to the success of your department
• Maintaining brand message consistency regarding product and service quality
• Providing account and application support regarding software functionality

Skills, qualifications, and interests needed:

• Customer-oriented mindset, natural communication skills, and a desire to support customers
• Proactive attitude and team spirit
• Native Dutch speaker and fluent in English (B2 level sufficient)
• Valid school diploma or bachelor’s degree
• Experience or interest in customer service or sales
• Customer and quality focus
• Strategic thinking
• Perfectionism and pursuit of excellence
• Motivated, dedicated, and eager for a new challenge
• Enjoy working in a multinational team

Regardless of experience, comprehensive training will be provided.

What’s in it for you?

In Lisbon, you will find a company supporting your professional development, language skills, and social integration in a foreign country.

Highlights include:

• Relocation support, including accommodation for up to a year (depending on the client)
• Salary from €14, 500 to €20, 000 gross annually (depending on package)
• One-year renewable contract
• Training lasting 1-5 weeks
• Additional perks like flight refunds, airport pickup, and flights back to your home country within the EU
• Support for documents like NIF, SSN, and bank accounts
• Extracurricular activities and social events
• Career development opportunities in various directions

If this project isn’t the perfect fit, explore other opportunities in customer service or sales management in Lisbon, or send us your CV for future roles.