Sales Operations Analyst Lisboa

Sales Operations Analyst
Lisboa
Lisboa, Lisboa, Portugal

Job Title:
EMEA Sales Operations Analyst

Department:
Revenue Operations

Reports to:
Director, Sales and Marketing Performance

About U

s

Cyncly is a global technology powerhouse with 2, 400+ employees and 70, 000+ customers across 100+ countries. Cyncly transforms the way customizable products and spaces are imagined, designed, sold, managed and made. Our
-
- end software solutions connect professional designers, retailers and manufacturers to the world's largest repository of product content. Today, our business spans across the Kitchen & Bath, Furniture, Window, Glass & Door, and Flooring industries with operations in North & South America, Europe, Asia Pacific and Afric

a. Cyncly brings over 30 years of experience to deliver more value for our customers through an expanded portfolio of
-
- end solutions. Our global presence allows us to provide
- class support and sales with a local touch, providing the best possible customer experience. Cyncly is now embarking on an exciting journey as we continue to expand through strong organic growth and complementary acquisitions, backed by leading growth private equity firms specialised in technolog

y.

About the ro**

le:We are seeking a EMEA Sales Operations Analyst to drive
- informed
- making and performance optimization across our
-
- market (GTM) functions. In this role, you will work closely with Sales, Marketing, and Revenue leaders to ensure decision making based on performance drivers and are empowered to take action based on
- driven insigh

ts. Your performance goals will be directly tied to the outcomes of the teams you support, making this role highly collaborative,
- on, and
- oriented. You will leverage data structures and frameworks run by GTM Reporting & Forecasting Team to ensure consistency in reporting and analytics across the business as well as focusing you on actions to change performance outcomes. You will need to also get your hands dirty bringing new approaches into existence before institutionalising through wider revenue operating structur

es.

Main Responsibili**

ties

Performance Partnership & Influ**

ence:Act as a trusted strategic advisor to EMEA Sales leaders, using data to drive accountability and execution on key objectives. Manage them these stakeholders through the prioritisation and approach needed to achieve outc

omes. Align performance measurement, forecasting accuracy, and pipeline health to revenue goals, proactively identifying risks and opportuni

ties. Influence Sales leaders to take action on insights, ensuring data is not just reported but operationalized for gr

owth. Data-Driven Decision-Ma

king:Use reporting structures from the GTM Reporting & Forecasting Team, as well as pillar run data sets, to provide actionable insights on pipeline velocity, conversion rates, lead quality, campaign ROI, and other critical performance met

rics. Ensure teams adhere to standardized data definitions and frameworks to maintain consistency across GTM analy

tics. Collaborate with Deal Operations, GTM Reporting and Forecasting, Technology, Enablement, Finance and HR to ensure efficient and coherent prioritisation. The interaction with the enablement team is

key. Forecasting & Goal Set

ting:Work with Sales to develop and refine forecasts, ensuring alignment between pipeline generation and book

ings. Drive improvements in forecast accuracy by analysing leading indicators and trends, ensuring teams proactively address

gaps. Support quarterly and annual planning by translating data insights into headcount planning, resource allocation, and strategic investment decis

ions. Operational Excellence & Process Optimiza

tion:Identify and address bottlenecks in the sales funnel, lead conversion, and customer acquisition proce

sses. Partner with Sales Enablement and Marketing Operations to enhance campaign effectiveness, sales productivity, and pipeline acceleration strate

gies. Ensure Marketing and Sales work in sync, optimizing lead handoff processes and aligning attribution methodolo

gies. Illustrative success me

trics
Your impact will be measured by the outcomes of the Sales and Marketing teams you support, inclu

ding:Pipeline health (coverage, velocity, conversion r

ates)Marketing efficiency (ROI,
-
- revenue perform

ance)Sales execution (forecast accuracy, attainment vs. ta

rget)Revenue growth (ARR, bookings, churn reduc

tion)

Required Qualifications and Expe**

rience

Bachelor's degree in Business, Finance, Data Analytics, or a related

field. 5+ years of experience in Revenue Operations, Sales Operations, or Marketing Operations with a strong focus on performance analysis and forec

asting. Deep understanding of Saa
S GTM metrics, including bookings, pipeline coverage, CAC, LTV, churn, and marketing attri

bution. Strong experience leveraging structured data from centralized analytics/reporting teams to drive business dec

isions. Proven ability to work
- functionally with Sales, Marketing, and Finance leadership to influence strategic prio

rities. Proficiency in Salesforce, BI tools (Tableau, Looker, Power BI), and Excel for data analysis and rep

orting. Strong communication skills, with the ability to turn complex data into compelling narratives for executive stake

holders

Workin**

g for us

At Cyncly, we're a global family that collaborates with humility and respect for one another. With more than 2, 400 employees around the world, we not only recognize our diverse perspectives, we champion our different outlooks and firmly believe it to be what makes us better

together. You can expect to work in a supportive and nurturing environment, with experts in their fields who strive for quality and excellence without compromising others. We also believe in a flexible and autonomous working environment, focused on the continual growth of our e

mployees. Diversity of experience and skills combined with passion is a key to innovation and brilliance, so we encourage applicants from all backgrounds to apply to o

ur roles. That's who we are: A team that recognizes our strength is in working together to not only get things done, but also lead the industry with a bold approach that's dedicated to making our customer

s better.

Com

e join us