Sales Operations

Overview

At Devoteam, we believe that technology with strong human values can actively drive change for the better. Discover how Tech for People unlocks the future, creating a positive impact on the people and the world around us. We are a global leading player in Digital Transformation for leading organisations across EMEA, with a revenue of €1B. We believe in transforming technology to create value for our clients, partners and employees in a world where technology is developed for people. We are proud of the culture we have built together, our people at the service of technology, and our diverse environment. Because we are #Techfor
People. Join our multidisciplinary team of Cloud experts, Designers, Business consultants, Security experts, Engineers, Developers and other extraordinary talents, spread across more than 20 EMEA countries. Become one of our +10, 000 tech and business leaders on cloud, data and cyber security. Let’s fuse creativity with technology together and build innovative solutions that actively change things for the better.

Job Description

Contribute to the operational efficiency of the sales team to achieve performance and growth targets by ensuring operational excellence across the sales process, maintaining sales documentation, organising internal knowledge, assisting in the creation of impactful presentations, monitoring KPIs, and serving as a liaison between sales and other departments, as well as external stakeholders, to ensure effective coordination and execution.

Key Responsibilities

• Sales & Administrative Support
  • Assist in preparing and updating sales proposals, client decks, and supporting documents.
  • Help schedule meetings, coordinate follow‑ups, and manage sales calendars.
  • Ensure consistent documentation and proper storage of sales materials and communications.
• Knowledge & Content Management
  • Organise and maintain a structured internal knowledge base with relevant materials from past and ongoing projects.
  • Upload and regularly update sales assets, case studies, templates, and reference documents.
• Presentation & Pre‑Sales Material Support
  • Support the design and assembly of pre‑sales presentations, ensuring visual clarity and alignment with business messaging.
  • Work with the sales and marketing teams to adapt content as needed for specific clients or verticals.
• KPI Tracking & Reporting
  • Track sales performance indicators and assist in compiling regular reports (e. g. , weekly pipeline updates, KAM reports, quarterly results).
  • Support data accuracy and consistency within Salesforce and reporting tools.
• Internal & External Coordination
  • Act as a point of contact between sales, marketing, operations, and other departments and, when needed, external stakeholders, to ensure timely information sharing and task execution.
  • Follow up on action items related to sales initiatives and ensure deadlines are met.
• Is responsible for adhering to Devoteam Portugal IMS policies and related procedures.

Qualifications

• Academic degree in Business Administration, Marketing, Sales, or a related field is typically required or any other equivalent/relevant field.
• Preferably a minimum of 2 years of experience in marketing or sales roles is usually required; direct experience working with key clients is highly desirable.
• Experience in CRM Management and Pipeline Monitoring.
• Forecasting support and knowledge base management data.
• Experience in analysis and KPI monitoring and reporting.
• Knowledge in Project Management.
• Strong problem‑solving skills to address client issues and challenges effectively.
• Strategic thinking and the ability to develop and execute account plans to achieve objectives.
• Good communication and collaboration skills.
• Good time‑management skills.
• Exceptional relationship‑building and interpersonal skills to establish and maintain strong client relationships.
• Capability to speak, understand, read and write English at a professional level.

Additional Information

Devoteam Group works for equal opportunities, promoting its employees based on merit and actively fights against all forms of discrimination. We are convinced that diversity contributes to the creativity, dynamism and excellence of our organization. All of our vacancies are open to people with disabilities.

Seniority Level

Mid‑Senior level

Employment Type

Full‑time

Job Function

Information Technology

Industries

IT Services and IT Consulting

Location

Lisbon, Portugal

Contact

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