Sales Program Specialist With German- Hybrid Lisbon Lisboa

Sales Program Specialist With German- Hybrid Lisbon
Lisboa
Lisboa, Lisboa, Portugal

Detalhe da Oferta:

Inviting applications for the role of the Sales Program Specialist with German- Hybrid Lisbon!

Our Sales team is responsible for delivering programs and processes that drive growth in our segment of advertisers. As a Sales Program Specialist, you will support innovative scalable sales programs across a diverse set of customers, focusing on driving revenue and product adoption. You will play a critical role in providing a variety of services that address our advertiser needs, and in helping to identify opportunities to scale projects and drive ROI across the SMB long tail. Success in this position requires a passion for supporting clients, strong analytical skills, a focus on processes and operations and the ability to thrive in a fast paced,
- focused environment. The ideal candidate will have strong sales and account management skills, digital marketing/advertising expertise, and experience working with SMBs and agency partners.

Responsibilities:

- Become and remain knowledgeable and passionate about leading social media products and community standards.

- Have strong interpersonal skills, verbal and written communication skills.

- Provide support through a variety of channels, including online chat, emails, instant messaging and phone calls;

- Collect advertiser requirements, provide guidance on best practices and apply technology and product knowledge to address advertiser’s business needs;

- Act as a point of contact to provide consultative support on agencies and advertisers accounts;

- Drive advertiser communications and technical issue resolution, aiming to achieve high level of customer satisfaction;

- Educate advertisers on product usage, troubleshoot and resolve complex cases;

- Complete the required tasks within the agreed turnaround times and standards of quality;

- Have goodlanguage requirements

- Complete and pass all required training provided by the client;

Minimum Qualifications:

- Experience or a relevant industry certification in digital marketing, or e
Commerce, or B2B/B2C sales, or digital ad sales, or related field;

- Comfortable over the phone and navigating CRM systems;

- Ability to provide exceptional customer support;

- Have strong understanding of social media;

Preferred Qualifications:

- Preferably have experience working with social media monitoring;

- Preferably have strong IT knowledge;

- Preferably have achieved either a college degree or an equivalent diploma, or studying towards achieving one;

- Preferably have experience working with small and
- sized businesses;

- Preferably have demonstrated success in driving revenue growth and exceeding sales targets;



o preferably havestrong understanding of social media marketing, online advertising sales, campaign management, and customer service;

- Preferably have completed sales or marketing certifications in digital marketing, social media marketing, etc

What can we offer?

- Attractive salary;

- Stable job offers - employment contract

- Work in a multicultural and diverse environment with employees from over 30 countries

- Genpact supports language courses, professional trainings and great career development opportunities

- Free access to our
- winning learning platform

- Benefits such as Private Medical Package, Meal Vouchers or Access to wellness programs

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