Salesforce Administrator (m/f/d)

Bruker is enabling scientists to make breakthrough discoveries and develop new applications that improve the quality of human life. Bruker’s high performance scientific instruments and high value analytical and diagnostic solutions enable scientists to explore life and materials at molecular, cellular, and microscopic levels. In close cooperation with our customers, Bruker is enabling innovation, improved productivity, and customer success in life science, molecular and cell biology research, applied and pharma applications, microscopy, nanoanalysis, and industrial applications.

Bruker offers differentiated, high‑value life science and diagnostics systems and solutions in preclinical imaging, clinical phenomics research, proteomics and multiomics, spatial and single‑cell biology, functional structural and condensate biology, as well as in clinical microbiology and molecular diagnostics.

As a Salesforce Administrator (m/f/d), you will join a young, passionate, and goal‑oriented Salesforce team that is responsible for a highly customized Salesforce instance with more than 1, 700 users. You will work in a remote, multicultural team environment with an architect, developers, administrators, and business analysts. Continuously expanding your skills and certifications is encouraged and supported.

As a Salesforce Administrator, you’ll play a vital role in maintaining and continuously improving our Salesforce platform and user experience. You should enjoy all aspects of user management, including support tickets, training, and designing solutions. You have a good understanding of the Salesforce platform and can identify and communicate recommendations for improvements. Together with our business analysts and developers, you’ll be part of Salesforce projects to improve existing or establish new features.

Responsibilities

• All aspects of user management: new user setup, roles, profiles, permissions, public groups, OWD, sharing rules, and the overall security model.
• Provide ongoing support and training to end users, including day‑to‑day support via a ticketing system, creation and delivery of training materials, demonstration of new features, documentation maintenance, and troubleshooting.
• Make Salesforce configuration changes in alignment with developers, including but not limited to: Flows, fields, page layouts, record types, custom settings, dashboards and reports, approval processes.
• Manage Salesforce data, including importing, exporting, and mass updating of data.
• Improve business productivity, efficiency, and performance through critical evaluation of information gathered from multiple sources and making suggestions for improvements.

Qualifications

• Bachelor’s degree or equivalent and minimum 1 year of professional work experience in Salesforce.com.
• Demonstrated ability to communicate effectively and professionally in written and oral English (min. B2).
• Strong understanding of Salesforce core features (Sales Cloud, Service Cloud) and first experience in Salesforce administration. Salesforce CPQ and Experience Cloud knowledge desirable.
• Salesforce Administrator Certification is a strong plus. Understand the declarative features of the Salesforce Platform and how they can be used to design a human‑centered user experience to solve problems.
• Strong data management skills and analytical mindset with attention to detail.
• Able to collaborate and communicate effectively with international end‑users and in cross‑functional project teams.

Bruker is committed to fostering an inclusive, and respectful workplace. We welcome applications from all qualified individuals and evaluate candidates based on their skills, experience, and qualifications. We do not discriminate based on any personal characteristic or background protected by applicable laws.

Seniority level: Associate

Employment type: Full‑time

Job function: Information Technology