Salesforce Business Analyst - B2b/ Wholesale Lisboa

Salesforce Business Analyst - B2b/ Wholesale
Lisboa
Lisboa, Lisboa, Portugal

Richemont owns some of the world’s leading luxury goods Maisons, with strengths in jewelry, fine watches, and premium accessories. Each Maison represents a tradition of style, quality, and craftsmanship, which Richemont aims to preserve while fostering innovation and new product design.

Challenges and changes are your motto, and you are a fan of the retail world?

Do you enjoy contributing to
- ready solutions?

Are you looking to implement the latest technologies and build applications that improve our clients and retailers’ lives?

If yes, then apply now! A
- and
- oriented team is waiting for you to make an impact on our transformation.

CONTEXT

Richemont seeks a talented Business Analyst to join the Functional Team of the B2B/Wholesale Digital team in Lisboa. The role involves working closely with the development team on a major refactoring of the B2B landscape, based on Salesforce and Microsoft technologies, supporting our Luxury New Retail program.

Reporting to the Functional Team Lead and part of the Scrum team, as a Salesforce Senior Business Analyst, you will be responsible for:

• Creating
  - quality user experiences for group platforms.
• Fostering collaboration within a
  - location,
  - technology development team.
• Adding value through technical insights during refinement activities.
• Promoting Salesforce best practices and OOTB solutions, leveraging your Salesforce background.

HOW WILL YOU MAKE AN IMPACT?

• Designing solutions that significantly improve services for our Maisons, Retailers, and end clients.
• Advising on the best approaches aligned with Salesforce and platform best practices.
• Exploring and experimenting with new solutions and technologies to meet business needs.
• Serving as a bridge between the tech lead, development team in Lisboa, and functional team members in Geneva.

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

• Engaging with the latest trends and technologies.
• Solving complex Salesforce B2B platform problems with innovative, OOTB solutions.
• Collaborating with Business and Product Owners to prioritize and shape the product backlog using Agile practices.
• Providing user stories, acceptance criteria, and test cases to ensure quality.
• Playing a key role in major B2B journeys for prestigious Maisons worldwide.

HOW DO WE KEEP YOU SMILING?

• A
  - driven, flexible work environment.
• A team that supports your progress and success.
• Work-life balance and personal needs are valued.
• Participate in Agile ceremonies like backlog refinement, daily
  - ups, planning, showcases, and retrospectives.

PROFIL

• Relevant education, e. G. , engineering, business, digital/web technology, or computer science.
• Certifications in Agile methods and business analysis, or significant experience in SAFE/Agile environments.
• Experience with omnichannel retail/wholesale use cases.
• Salesforce certifications (B2B Commerce Cloud, Community, Sales Cloud, etc. ) are a plus.
• Self-starter with adaptability in changing environments.
• Leadership skills, success in team achievement, and international experience.
• Fluent in English;
  
  
  
  French is a plus.

Your Journey With Us

- Selected applicants will be contacted for an informal call.

- Followed by interviews with the BA team lead and possibly key team members and HR.

LEARN MORE ABOUT LIFE AT RICHEMONT AND OUR MAISONS

https:

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#RICHEMONT #REVEALTHEEXCEPTIONNAL

WE ARE AN EQUAL OPPORTUNITY EMPLOYER

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