Salesforce Personalization Engineer - OneWeb (f/m/x) Lisboa

Salesforce Personalization Engineer - OneWeb (f/m/x)
Lisboa
Lisboa, Lisboa, Portugal

Job Description

We are Mercedes-Benz. io. Our mission is to ignite and build digital solutions for Mercedes-Benz by forming a tribe of digital enthusiasts that drive the company's digital future.

We offer flexible working options: from our offices in Lisbon or Braga, or remotely from anywhere in Portugal. Our tribe often organizes company events and gatherings to foster team spirit, and your presence may be required at certain events.

At Mercedes-Benz. io, we value the right attitude over shoes. We walk the talk and focus on creating meaningful digital experiences—not just for the sake of being digital, but for a better tomorrow for our customers. We challenge the status quo, reflect, and stand up for each other, hiring unique people to join our tribe of digital enthusiasts.

What is One
Web?

You will join our Mercedes-Benz One
Web Team, which creates customer experiences for web and app channels, focusing on the entire customer journey through platform solutions that connect various touchpoints around cars, products, and services.

Our products include the Mercedes-Benz Worldwide Website (One
Web), Car Configurator, Online Test-Drive Booking, and the Mercedes Owner Area "Mercedes Me Home, " among others, aiming to deliver seamless and luxurious customer experiences.

In This Role You Will

1. Set up, configure, and manage personalization campaigns using Salesforce Interaction Studio, including web templates, decision logic, and audience targeting.
2. Implement and maintain code injections and personalization tags directly on web pages, using HTML/Java
   Script.
3. Collaborate with Front-End Developers to align personalization logic with web architecture, including Edge
   Workers or other
   - side frameworks.
4. Support the setup of Einstein Recipes for contextual and
   - based recommendations.
5. Monitor campaign performance, troubleshoot issues, and optimize delivery across touchpoints.
6. Ensure data integrity, privacy compliance, and tag governance in coordination with marketing and analytics teams.
7. Contribute to documentation, QA, and stakeholder enablement for personalization use cases.

Job Requirements

1. Hands-on experience with Salesforce Interaction Studio, including campaign setup, template logic, and web injection.
2. Strong knowledge of HTML, Java
   Script, JSON, and browser debugging tools.
3. Familiarity with tag management systems like GTM.
4. Comfortable working in agile,
   - functional teams.
5. Strong
   - solving skills, attention to detail, and proactive mindset.
6. Experience with Salesforce CDP and/or Marketing Cloud.
7. Understanding of Einstein Recipes and recommendation models.
8. Knowledge of Edge
   Workers or
   - side personalization.
9. Experience in A/B testing and frameworks.
10. Understanding of SEO implications for dynamic content.

You Will Be Happy With

1. Open source software
2. No
   - down hierarchy; trust in your
   - organization
3. Colleagues who are smart, hardworking, and driven
4. An
   - minded, informal culture backed by Mercedes-Benz
5. i
   Phone, Mac
   Book Pro,
   - cancelling headphones
6. Health and life insurance
7. International training and conferences
8. Language courses
9. Wellbeing activities (massages, nutrition sessions, happy hours)
10. Brand connection perks
11. And much more. . .

Our Process

1. Screening call with our recruiter
2. Technical assessment
3. Further technical evaluation
4. Culture interview

About Us

Mercedes-Benz. io develops software and technology for Mercedes-Benz's digital platforms, including the worldwide website,
- commerce, digital services, and aftersales solutions. We have a diverse team from around the world, and English is our main working language.

Mercedes-Benz. io is committed to equal opportunities, believing that diversity and broad perspectives lead to better culture and products.