Salesforce Platform Manager

Salesforce Platform Manager
Lisboa
Lisboa, Lisboa, Portugal

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WELCOME TO OLX

At OLX, we work together to build a more sustainable world through trade.

We make it safe, smart, and convenient to buy and sell cars, find housing, get jobs, buy and sell household goods, and more. Our colleagues around the world help to serve millions of people around the world every month, through its
- loved consumer brands including OLX, Otodom , Property24.

WELCOME TO OLX

At OLX, we work together to build a more sustainable world through trade.

We make it safe, smart, and convenient to buy and sell cars, find housing, get jobs, buy and sell household goods, and more. Our colleagues around the world help to serve millions of people around the world every month, through its
- loved consumer brands including OLX, Otodom , Property24.

Join OLX and see how far you can go.

We're seeking an experienced Platform Manager to provide strategic leadership for our Salesforce ecosystem and related technologies. The ideal candidate will combine technical expertise with business acumen to optimize platform utilization, manage vendor relationships, and ensure alignment with business objectives.

In a typical day at OLX, in the role of Salesforce Platform Manager, you will:

• Act as a strategic advisor providing expert recommendations on Salesforce platform solutions (Service Cloud, Experience Cloud, CRMA) with emphasis on scalability, efficiency, and business alignment
• Collaborate with Solution Architects to design technical solutions that address evolving business requirements and strategic objectives
• Drive platform roadmap development and execution, ensuring optimal utilization of Salesforce and integrated ecosystem tools
• Implement robust governance, security, and compliance measures while managing vendor relationships and technology investments
• Identify inefficiencies across sales and customer support processes to design streamlined, automated solutions
• Integrate various platforms (Salesforce, ECB, Guuru) to enhance data flow, reporting accuracy, and operational improvements
• Build and mentor a
  - performance team with skills across administration, development, and architecture
• Create enablement strategies that empower Sales and Customer Support teams with actionable insights and automation
• Develop and monitor technology budgets aligned with company priorities and ROI goals
• Establish metrics to measure platform effectiveness and drive continuous improvement across the organization
  
  

What do you need to be successful in this role?

• Bachelor's degree in Computer Science, IT, or related field (Master's/MBA preferred)
• Salesforce certifications (Administrator, Platform App Builder, or higher)
• 7+ years of Salesforce platform management experience with 5+ years in technology leadership
• Proven track record in vendor management, budget oversight, and platform strategy execution
• Deep understanding of Salesforce ecosystem (Service Cloud, Experience Cloud, CRMA)
• Experience with enterprise integration, IT governance, and data security/compliance
• Knowledge of service management and project/change management methodologies
• Fluent in English (written and verbal)
• Willingness to travel occasionally to different office locations (up to 20%)
  
  

What you get from us?

• Employment Contract and complex compensation package (annual
  - based bonus, medical insurance, flexible benefits)
• Unique opportunity to become a part of an international group and one of the major Internet Brands in the world, contributing to the global OLX Group success
• Fun and informal environment where getting stuff done and enjoying the ride is far more important than rules and hierarchies
• Opportunity to make impact on how millions of people trade every day
• Continuous investment in your development, through trainings and
  - courses
• Work in a hybrid model - three days per week from the office
  
  

Diversity, Equity and Inclusion at OLX

OLX values diversity and welcomes applicants of all races, ethnicities, disabilities, ages, genders, sexual orientations, religions, backgrounds, and experiences to apply. If this role excites you, we encourage you to apply, even if you don’t meet all the requirements - you may be just the right fit for this or other opportunities with us!

OLX will process your personal data to assess your fit for the applied position. You may optionally consent to store your data for up to 12 months after the application process for consideration in future OLX roles. For more details on how your application data will be processed please check our Privacy Statement.

Grupa OLX sp. z o. o. has implemented an internal procedure for reporting violations of the law. You have the right to report a violation of the law via website or by phone using any of the phone numbers listed on this site. The verification of reports and the undertaking of
- up actions are handled by authorized members of the ethics and compliance team. All reports will be treated with the utmost care, confidentiality and in accordance with applicable law.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  Software Development

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